---
title: "Ticketify – Support Tickets Shopify App Profile"
description: "Customers send a request through a form on your storefront. It arrives in Ticketify as a ticket, linked to their customer profile and orders, so you can see what they bought without switching tabs. Sort tickets by support area, tag, priority and status, assign them to a teammate, and leave internal notes the customer never sees. Reply with a saved response for common questions, and customers get an email as soon as you answer."
canonical_url: "https://shoplist.co/shopify-apps/ticketify"
markdown_url: "https://shoplist.co/shopify-apps/ticketify.md"
last_updated: "2026-10-16"
entity_type: "shopify_app"
slug: "ticketify"
source: "public Shopify app profile allowlist"
---

# Ticketify – Support Tickets Shopify App Profile

> Customers send a request through a form on your storefront. It arrives in Ticketify as a ticket, linked to their customer profile and orders, so you can see what they bought without switching tabs. Sort tickets by support area, tag, priority and status, assign them to a teammate, and leave internal notes the customer never sees. Reply with a saved response for common questions, and customers get an email as soon as you answer.

## Quick answer
Ticketify – Support Tickets has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Ticketify – Support Tickets
- Monitoring status: First-adopter watch
- Developer: JB Development
- Developer profile: https://shoplist.co/app-developers/jb-tuning
- Shopify App Store URL: https://apps.shopify.com/ticketify
- Launch date: September 28, 2026
- Shoplist category: Collections & Merchandising
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Entry: $4.99/month; Starter: $9.99/month; Pro: $19.99/month; Business: $39.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Shopify App Charts
Placements in the week of November 9, 2026 (published Mondays; ranks are the published chart rows, not computed here).

| Chart | Rank | Change | Value | Chart page |
| --- | --- | --- | --- | --- |
| Pricing moves in Helpdesk | \#10 | = | 0 stores \(estimated\) | https://shoplist.co/shopify-apps/rankings/store-management-support-helpdesk/pricing-moves |

How the charts are built: https://shoplist.co/shopify-apps/rankings/methodology

## App Signals
As of November 14, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 3 days held out of movement)
- Primary App Store category: Helpdesk, #193 (14-day median position)
- Listing reviews: 0

## Public callouts
- Manage customer support tickets and conversations from one workspace
- Organize requests with support areas, tags, priorities, and ticket statuses
- Assign tickets to team members and keep internal notes with each request
- Use saved replies to respond to common customer questions faster
- View relevant customer and order details while handling support requests
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 16, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-14 12:01:49.709928\+00
Detection metrics refreshed: 2026-11-14 10:00:00.313668\+00
Public app evidence date: 2026-10-16 06:38:10.681936\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ticketify)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)