---
title: "Ticket Flow ‑ Better support Shopify App Profile"
description: "TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers."
canonical_url: "https://shoplist.co/shopify-apps/ticket-flow-clients-support"
markdown_url: "https://shoplist.co/shopify-apps/ticket-flow-clients-support.md"
last_updated: "2026-10-27"
entity_type: "shopify_app"
slug: "ticket-flow-clients-support"
source: "public Shopify app profile allowlist"
---

# Ticket Flow ‑ Better support Shopify App Profile

> TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers.

## Quick answer
Ticket Flow ‑ Better support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Ticket Flow ‑ Better support
- Monitoring status: First-adopter watch
- Developer: South tech
- Developer profile: https://shoplist.co/app-developers/s-food-llc
- Shopify App Store URL: https://apps.shopify.com/ticketflow-v2
- Website: https://theticketflow.com
- Launch date: May 26, 2026
- Shoplist category: Customer Support
- Rating: 5
- Review count: 5
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free Plan: Free; Premium: $9.90/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #58 (14-day median position)
- Listing reviews: 5

## Public callouts
- Customer support tickets with a shared conversation thread
- Customers can open tickets for a specific order and add attachments
- Admin ticket creation with customer search and order picker
- Ticket status updates and bulk actions \(update status, delete\)
- Internal-only tickets for team workflows
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 27, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 03:37:45.59667\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-27 07:42:28.934688\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ticket-flow-clients-support)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)