---
title: "Talkward: Helpdesk & Live Chat Shopify App Profile"
description: "Talkward brings chat, email, WhatsApp and social messages into one shared inbox. Connect your store and turn on the chat widget from the theme editor, no code needed. Your team sees orders, payment and shipments next to every conversation and can cancel an order, create a discount code or hold fulfillment without leaving the inbox. An AI agent answers order questions on its own. Data is hosted in the EU."
canonical_url: "https://shoplist.co/shopify-apps/talkward-helpdesk-live-chat"
markdown_url: "https://shoplist.co/shopify-apps/talkward-helpdesk-live-chat.md"
last_updated: "2026-11-10"
entity_type: "shopify_app"
slug: "talkward-helpdesk-live-chat"
source: "public Shopify app profile allowlist"
---

# Talkward: Helpdesk & Live Chat Shopify App Profile

> Talkward brings chat, email, WhatsApp and social messages into one shared inbox. Connect your store and turn on the chat widget from the theme editor, no code needed. Your team sees orders, payment and shipments next to every conversation and can cancel an order, create a discount code or hold fulfillment without leaving the inbox. An AI agent answers order questions on its own. Data is hosted in the EU.

## Quick answer
Talkward: Helpdesk & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Talkward: Helpdesk & Live Chat
- Monitoring status: First-adopter watch
- Developer: Pangolin
- Developer profile: https://shoplist.co/app-developers/pangolin2
- Shopify App Store URL: https://apps.shopify.com/talkward
- Website: https://talkward.app/en/
- Launch date: November 9, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Basic: $79/month; Professional: $129/month; Advanced: $279/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 11, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: not enough observed days yet
- Primary App Store category: Helpdesk
- Listing reviews: 0

## Public callouts
- Live chat in your store, turned on from the theme editor without code
- One shared inbox for chat, email, WhatsApp, Instagram and Facebook
- Orders, payment and tracking shown next to every conversation
- Cancel, refund, discount code or hold fulfillment from the inbox
- AI agent that answers order questions in the customer's language
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: November 10, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-11 11:57:07.676143\+00
Detection metrics refreshed: 2026-11-11 10:00:00.157155\+00
Public app evidence date: 2026-11-10 15:10:01.513455\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/talkward-helpdesk-live-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)