---
title: "SwapBack Returns & Exchanges Shopify App Profile"
description: "Manage merchant-reviewed return requests inside Shopify Admin. Customers verify an order in your store-specific portal, choose items and track their request. Review decisions, record a replacement variant, create or attach return PDFs, save your return window and export CSV reports. Catalog sync starts after plan approval. SwapBack does not issue refunds or store credit, create replacement orders, reserve stock or buy postage; complete those actions separately."
canonical_url: "https://shoplist.co/shopify-apps/swapback-returns-exchanges"
markdown_url: "https://shoplist.co/shopify-apps/swapback-returns-exchanges.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "swapback-returns-exchanges"
source: "public Shopify app profile allowlist"
---

# SwapBack Returns & Exchanges Shopify App Profile

> Manage merchant-reviewed return requests inside Shopify Admin. Customers verify an order in your store-specific portal, choose items and track their request. Review decisions, record a replacement variant, create or attach return PDFs, save your return window and export CSV reports. Catalog sync starts after plan approval. SwapBack does not issue refunds or store credit, create replacement orders, reserve stock or buy postage; complete those actions separately.

## Quick answer
SwapBack Returns & Exchanges has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: SwapBack Returns & Exchanges
- Monitoring status: First-adopter watch
- Developer: Hafsa Software-
- Developer profile: https://shoplist.co/app-developers/hafsa-software-omer-hakan-olcer1
- Shopify App Store URL: https://apps.shopify.com/swapback-returns-exchanges
- Website: https://swapback-returns-cloudflare.hakan-olcer.workers.dev/
- Launch date: September 24, 2026
- Shoplist category: Product Reviews & UGC
- Free trial signal: Yes

## Pricing summary
Basic: $5/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Returns and exchanges, #151 (14-day median position)
- Listing reviews: 0

## Public callouts
- Store-specific return-request portal with order and email verification
- Review requests and record approval, receipt, and decline decisions
- Record a replacement variant choice without creating an order
- Attach merchant PDFs or create return-authorization PDFs without postage
- CSV exports, activity logs, and customer data-request packages
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:11:07.016181\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-13 09:58:34.048998\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/swapback-returns-exchanges)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)