---
title: "Support Hero ‑ AI Assistant Shopify App Profile"
description: "Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations."
canonical_url: "https://shoplist.co/shopify-apps/support-hero-ai-assistant"
markdown_url: "https://shoplist.co/shopify-apps/support-hero-ai-assistant.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "support-hero-ai-assistant"
source: "public Shopify app profile allowlist"
---

# Support Hero ‑ AI Assistant Shopify App Profile

> Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations.

## Quick answer
Support Hero ‑ AI Assistant has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Support Hero ‑ AI Assistant
- Monitoring status: First-adopter watch
- Developer: SupportHero
- Developer profile: https://shoplist.co/app-developers/stl-fair-commerce-ltd
- Shopify App Store URL: https://apps.shopify.com/support-hero-1
- Launch date: May 28, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $29/month; Professional: $79/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #130 (14-day median position)
- Listing reviews: 0

## Public callouts
- AI Autopilot for resolving repetitive tickets following your rules.
- Unified inbox for managing multiple Gmail and custom email accounts.
- Knowledge base training to teach AI your specific support guidelines.
- Live shop integration for real-time order context and product details.
- AI assistant for composing and writing professional email responses.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 21:00:57.985648\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-14 03:55:06.12624\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/support-hero-ai-assistant)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)