---
title: "Souvely: Returns and Exchanges Shopify App Profile"
description: "Souvely gives shoppers a returns portal and merchants a workflow inside Shopify. Customers select items, submit reasons and photos, and request refunds, exchanges, or store credit. Merchants review requests and process returns using configurable eligibility rules. Offer same-product or Shop Now exchanges, customize your portal, and track retained revenue."
canonical_url: "https://shoplist.co/shopify-apps/souvely-returns-and-exchanges"
markdown_url: "https://shoplist.co/shopify-apps/souvely-returns-and-exchanges.md"
last_updated: "2026-10-29"
entity_type: "shopify_app"
slug: "souvely-returns-and-exchanges"
source: "public Shopify app profile allowlist"
---

# Souvely: Returns and Exchanges Shopify App Profile

> Souvely gives shoppers a returns portal and merchants a workflow inside Shopify. Customers select items, submit reasons and photos, and request refunds, exchanges, or store credit. Merchants review requests and process returns using configurable eligibility rules. Offer same-product or Shop Now exchanges, customize your portal, and track retained revenue.

## Quick answer
Souvely: Returns and Exchanges has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Souvely: Returns and Exchanges
- Monitoring status: First-adopter watch
- Developer: Souvely
- Developer profile: https://shoplist.co/app-developers/best-solutions5
- Shopify App Store URL: https://apps.shopify.com/souvely-returns-exchanges
- Launch date: October 28, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Growth: $29/month; Pro: $79/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Customer returns portal with order lookup, reasons, photos, and status tracking
- Offer refunds, store credit, variant exchanges, and Shop Now product exchanges
- Set return windows, final-sale rules, photo requirements, and allowed resolution
- Review, approve, receive, and process return requests inside Shopify
- Track refunds and revenue retained through exchanges and store credit
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: October 29, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-30 15:41:07.967261\+00
Detection metrics refreshed: 2026-10-30 14:53:23.662062\+00
Public app evidence date: 2026-10-29 11:55:01.441663\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/souvely-returns-and-exchanges)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)