---
title: "SoniQA ‑ AI RTO Recovery agent Shopify App Profile"
description: "In India, COD orders often fail on the first delivery attempt and get returned to origin \\(RTO\\) — costing merchants the product margin and two-way shipping. Soniqa places an automated AI voice call to the customer in their own language when a delivery fails or a courier flags a non-delivery report. It confirms what went wrong and drives to a concrete outcome — reschedule, fix the address, switch from cash-on-delivery to online payment, or a clean cancellation — then writes the result back to the"
canonical_url: "https://shoplist.co/shopify-apps/soniqa-ai-rto-recovery-agent"
markdown_url: "https://shoplist.co/shopify-apps/soniqa-ai-rto-recovery-agent.md"
last_updated: "2026-08-12"
entity_type: "shopify_app"
slug: "soniqa-ai-rto-recovery-agent"
source: "public Shopify app profile allowlist"
---

# SoniQA ‑ AI RTO Recovery agent Shopify App Profile

> In India, COD orders often fail on the first delivery attempt and get returned to origin \(RTO\) — costing merchants the product margin and two-way shipping. Soniqa places an automated AI voice call to the customer in their own language when a delivery fails or a courier flags a non-delivery report. It confirms what went wrong and drives to a concrete outcome — reschedule, fix the address, switch from cash-on-delivery to online payment, or a clean cancellation — then writes the result back to the

## Quick answer
SoniQA ‑ AI RTO Recovery agent has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: SoniQA ‑ AI RTO Recovery agent
- Monitoring status: First-adopter watch
- Developer: Soniqaa Voice AI
- Developer profile: https://shoplist.co/app-developers/agentic-voice-integration-platform
- Shopify App Store URL: https://apps.shopify.com/soniqa
- Launch date: July 24, 2026
- Shoplist category: Shipping & Fulfillment

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Delivery and pickup, #626 (14-day median position)
- Listing reviews: 0

## Public callouts
- Automatic recovery triggers — starts a call when a COD order fails or a courier
- AI voice agent, in-language — natural calls in Hindi, English, or Tamil, opening
- Drives to an outcome — reschedule, correct address, COD→prepaid, or confirmed ca
- Consent & DND built in — only calls opted-in customers, skips Do-Not-Disturb num
- Human escalation — anything the AI can't resolve is raised for your team.
## Shopify App Store categories
- Delivery and pickup

## Data note
Profile updated: August 12, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 13:02:10.491331\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-08-12 12:56:35.635572\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/soniqa-ai-rto-recovery-agent)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)