---
title: "Smart FAQs Shopify App Profile"
description: "Smart FAQs turns your existing FAQ content into instant, reliable answers for customers. The AI-powered search widget and chatbot respond exclusively using the FAQs you create, so every response stays accurate and fully under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When no matching FAQ is found, the question is logged so you can fill the gap and reduce repetitive support tickets."
canonical_url: "https://shoplist.co/shopify-apps/smart-faqs"
markdown_url: "https://shoplist.co/shopify-apps/smart-faqs.md"
last_updated: "2026-10-21"
entity_type: "shopify_app"
slug: "smart-faqs"
source: "public Shopify app profile allowlist"
---

# Smart FAQs Shopify App Profile

> Smart FAQs turns your existing FAQ content into instant, reliable answers for customers. The AI-powered search widget and chatbot respond exclusively using the FAQs you create, so every response stays accurate and fully under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When no matching FAQ is found, the question is logged so you can fill the gap and reduce repetitive support tickets.

## Quick answer
Smart FAQs has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Smart FAQs
- Monitoring status: Storefront detection limited
- Developer: Hexabu Labs
- Developer profile: https://shoplist.co/app-developers/smart-faqs
- Shopify App Store URL: https://apps.shopify.com/smart-faqs
- Website: https://www.hexabu.com
- Launch date: February 20, 2026
- Shoplist category: Search & SEO
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Basic: Free; Premium: $29/month; Advanced: $60/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 1, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: FAQ, #122 (14-day median position)
- Listing reviews: 0

## Public callouts
- Rich text FAQ editor with categories to organize your content
- AI search and chatbot that answer questions using your FAQ content
- Bulk import your existing FAQs instantly via CSV file
- Analytics for engagement, missing answers, and search topics
- Customize appearance, app messages, translations, and more
## Shopify App Store categories
- FAQ

## Data note
Profile updated: October 21, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-02 04:44:47.795404\+00
Detection metrics refreshed: 2026-11-01 10:00:00.357354\+00
Public app evidence date: 2026-10-21 11:20:18.953673\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/smart-faqs)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)