---
title: "Simple Chat: AI helpdesk Shopify App Profile"
description: "Simple Chat is an AI helpdesk for customer support. The AI chatbot answers live chat and email from your products, orders, policies, and FAQs. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues. Your team sees each conversation in one inbox in your store admin and can take over at any time. The app also sends back-in-stock alerts, manages product subscriptions, and drafts chargeback responses. Set it up in plain text, with no code."
canonical_url: "https://shoplist.co/shopify-apps/simple-chat-ai-assisted-crm"
markdown_url: "https://shoplist.co/shopify-apps/simple-chat-ai-assisted-crm.md"
last_updated: "2026-11-08"
entity_type: "shopify_app"
slug: "simple-chat-ai-assisted-crm"
source: "public Shopify app profile allowlist"
---

# Simple Chat: AI helpdesk Shopify App Profile

> Simple Chat is an AI helpdesk for customer support. The AI chatbot answers live chat and email from your products, orders, policies, and FAQs. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues. Your team sees each conversation in one inbox in your store admin and can take over at any time. The app also sends back-in-stock alerts, manages product subscriptions, and drafts chargeback responses. Set it up in plain text, with no code.

## Quick answer
Simple Chat: AI helpdesk has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Simple Chat: AI helpdesk
- Monitoring status: Storefront detection limited
- Developer: SA Inc.
- Developer profile: https://shoplist.co/app-developers/sa-inc
- Shopify App Store URL: https://apps.shopify.com/simple-chat
- Website: https://simple-chat.com
- Launch date: December 25, 2025
- Shoplist category: Marketing Automation

## Pricing summary
Premium: $0/month \+ usage; Standard: $0/month \+ usage

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement; detection coverage changed in this window)
- Primary App Store category: Helpdesk, #181 (14-day median position)
- Listing reviews: 0

## Public callouts
- Generate replacement order proposals for staff to review and approve.
- Check detailed tracking status of orders and provide next steps.
- Let customers modify shipping address on pending orders, or cancel them.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: November 8, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:13:30.895751\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-11-08 10:42:02.584355\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/simple-chat-ai-assisted-crm)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)