---
title: "Rocketch Support Assistant Shopify App Profile"
description: "Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support \\(English/Spanish\\), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training."
canonical_url: "https://shoplist.co/shopify-apps/rocketch-support-assistant"
markdown_url: "https://shoplist.co/shopify-apps/rocketch-support-assistant.md"
last_updated: "2026-02-19"
entity_type: "shopify_app"
slug: "rocketch-support-assistant"
source: "public Shopify app profile allowlist"
---

# Rocketch Support Assistant Shopify App Profile

> Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support \(English/Spanish\), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.

## Quick answer
Rocketch Support Assistant has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Rocketch Support Assistant
- Monitoring status: Storefront detection limited
- Developer: Rocketch
- Developer profile: https://shoplist.co/app-developers/rocketch
- Shopify App Store URL: https://apps.shopify.com/rocketch-support-assistant
- Launch date: July 2, 2025
- Shoplist category: Marketing Automation
- Free trial signal: Yes

## Pricing summary
Rocketch Pro: 29; Rocketch Ent: 99

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Bilingual chatbot with tone and personality customization
- Answer FAQs, shipping, returns, and store policies instantly
- Embed seamlessly via widget or iframe, no coding needed
## Shopify App Store categories
- Chat

## Data note
Profile updated: February 19, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-07-11 00:26:07.487971\+00
Detection metrics refreshed: 2026-10-13 05:10:00.090022\+00
Public app evidence date: 2026-02-19 18:45:54.243886\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/rocketch-support-assistant)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)