---
title: "RMS Chat Assistant \\(AI\\) Shopify App Profile"
description: "\"Where's my order?\" \"Do you have this in blue?\" You've answered these a thousand times, and now one's landed at 2am your time. RMS Shop Assistant answers instantly on your storefront, using your real catalogue, policies and live inventory — not a script — and only escalates what genuinely needs you. You get your evenings back. Customers get answers at 2am instead of \"we'll respond in 24 hour.\" Add your WhatsApp Business Account and the app hands over the chat to your team member over WhatsApp."
canonical_url: "https://shoplist.co/shopify-apps/rms-ai-shop-assistant"
markdown_url: "https://shoplist.co/shopify-apps/rms-ai-shop-assistant.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "rms-ai-shop-assistant"
source: "public Shopify app profile allowlist"
---

# RMS Chat Assistant \(AI\) Shopify App Profile

> "Where's my order?" "Do you have this in blue?" You've answered these a thousand times, and now one's landed at 2am your time. RMS Shop Assistant answers instantly on your storefront, using your real catalogue, policies and live inventory — not a script — and only escalates what genuinely needs you. You get your evenings back. Customers get answers at 2am instead of "we'll respond in 24 hour." Add your WhatsApp Business Account and the app hands over the chat to your team member over WhatsApp.

## Quick answer
RMS Chat Assistant \(AI\) has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: RMS Chat Assistant \(AI\)
- Monitoring status: Storefront detection limited
- Developer: RMS
- Developer profile: https://shoplist.co/app-developers/reedmace
- Shopify App Store URL: https://apps.shopify.com/rms-ai-shop-assistant
- Website: https://reedmace.net
- Launch date: March 19, 2026
- Shoplist category: Customer Support
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $19/month; Growth: $49/month; Enterprise: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 1, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Chat, #803 (14-day median position)
- Listing reviews: 0

## Public callouts
- Reduce support tickets. With upfront answers, customers have all information.
- Escalation to store team for complex questions.
- Multi-language chat support.
- Fully customisable to match your brand.
- 5-minute setup, no coding required.
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-01 15:48:06.974057\+00
Detection metrics refreshed: 2026-11-01 10:00:00.357354\+00
Public app evidence date: 2026-10-13 21:25:33.899493\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/rms-ai-shop-assistant)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)