---
title: "ReturnSage AI Return Decisions Shopify App Profile"
description: "Rule engines handle the easy returns. They can tell you \"30 days has passed\", not whether a high-LTV customer 3 days past the window, claiming a defect, deserves an exception. ReturnSage reads your full return policy, pulls in the order and customer context, and recommends approve, exchange, store credit, deny, or escalate, with a confidence score, risk flags, cited policy clauses, and a draft reply in your brand voice. You decide with one click, and every decision is logged."
canonical_url: "https://shoplist.co/shopify-apps/returnsage-1"
markdown_url: "https://shoplist.co/shopify-apps/returnsage-1.md"
last_updated: "2026-10-11"
entity_type: "shopify_app"
slug: "returnsage-1"
source: "public Shopify app profile allowlist"
---

# ReturnSage AI Return Decisions Shopify App Profile

> Rule engines handle the easy returns. They can tell you "30 days has passed", not whether a high-LTV customer 3 days past the window, claiming a defect, deserves an exception. ReturnSage reads your full return policy, pulls in the order and customer context, and recommends approve, exchange, store credit, deny, or escalate, with a confidence score, risk flags, cited policy clauses, and a draft reply in your brand voice. You decide with one click, and every decision is logged.

## Quick answer
ReturnSage AI Return Decisions has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: ReturnSage AI Return Decisions
- Monitoring status: First-adopter watch
- Developer: CGN Media Group LLC
- Developer profile: https://shoplist.co/app-developers/cgn-media-group-llc
- Shopify App Store URL: https://apps.shopify.com/returnsage-1
- Website: https://orbitloft.com
- Launch date: July 2, 2026
- Shoplist category: Shipping & Fulfillment
- Free trial signal: Yes

## Pricing summary
Starter: 49; Growth: 149; Scale: 399

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- AI decision on every return: approve, exchange, credit, deny, or escalate
- Plain-English reasoning with cited policy clauses and ranked risk flags
- Draft reply in your brand voice \+ a full, exportable decision audit log
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: October 11, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-11 22:30:05.057103\+00
Detection metrics refreshed: 2026-10-13 05:10:00.090022\+00
Public app evidence date: 2026-10-11 02:17:48.85075\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/returnsage-1)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)