---
title: "Returnly Shopify App Profile"
description: "Returnly is AI-powered returns management for Shopify — returns, exchanges, refunds, and store credit from one queue. Every request is read by AI before you see it: the reason, the item, the order context. You get a recommendation, a confidence score, and a draft reply. Approve, deny, refund, or issue native Shopify store credit in one click — real Admin API mutations, no copy-paste between tabs. Auto-approval rules resolve the safe ones automatically. Branded self-service return portal."
canonical_url: "https://shoplist.co/shopify-apps/returnly-1"
markdown_url: "https://shoplist.co/shopify-apps/returnly-1.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "returnly-1"
source: "public Shopify app profile allowlist"
---

# Returnly Shopify App Profile

> Returnly is AI-powered returns management for Shopify — returns, exchanges, refunds, and store credit from one queue. Every request is read by AI before you see it: the reason, the item, the order context. You get a recommendation, a confidence score, and a draft reply. Approve, deny, refund, or issue native Shopify store credit in one click — real Admin API mutations, no copy-paste between tabs. Auto-approval rules resolve the safe ones automatically. Branded self-service return portal.

## Quick answer
Returnly has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Returnly
- Monitoring status: First-adopter watch
- Developer: Shopitale
- Developer profile: https://shoplist.co/app-developers/shopitale
- Shopify App Store URL: https://apps.shopify.com/returnly-2
- Website: https://returnlyapp.com
- Launch date: May 21, 2026
- Shoplist category: Shipping & Fulfillment
- Free trial signal: Yes

## Pricing summary
Starter: $29/month; Growth: $79/month; Scale: $199/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Returns and exchanges, #195 (14-day median position)
- Listing reviews: 0

## Public callouts
- AI classifies every return with risk score, category, reasoning, confidence
- One-click refunds, native Shopify store credit, or exchange draft orders
- Auto-approval rules with merchant-defined caps on value, item count, reasons
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:24:10.826\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-14 02:05:08.634433\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/returnly-1)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)