---
title: "Retex: Refunds & Returns Shopify App Profile"
description: "RETEX adds a returns and exchanges page to your store, for shops in any country. Customers find their order, pick items and a reason, and ask for a refund, store credit or an exchange. You approve each request in one place, email your return address and instructions, follow the parcel's tracking number, and finish with a refund, store credit or a replacement order. EU customers also get an electronic withdrawal button. Optional: prepaid return labels with UNISEND \\(LP Express\\) or InPost."
canonical_url: "https://shoplist.co/shopify-apps/retex-refunds-returns"
markdown_url: "https://shoplist.co/shopify-apps/retex-refunds-returns.md"
last_updated: "2026-11-13"
entity_type: "shopify_app"
slug: "retex-refunds-returns"
source: "public Shopify app profile allowlist"
---

# Retex: Refunds & Returns Shopify App Profile

> RETEX adds a returns and exchanges page to your store, for shops in any country. Customers find their order, pick items and a reason, and ask for a refund, store credit or an exchange. You approve each request in one place, email your return address and instructions, follow the parcel's tracking number, and finish with a refund, store credit or a replacement order. EU customers also get an electronic withdrawal button. Optional: prepaid return labels with UNISEND \(LP Express\) or InPost.

## Quick answer
Retex: Refunds & Returns has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Retex: Refunds & Returns
- Monitoring status: First-adopter watch
- Developer: MB Apelsinai
- Developer profile: https://shoplist.co/app-developers/mb-apelsinai
- Shopify App Store URL: https://apps.shopify.com/retex-returns-exchanges
- Website: https://retexapp.com/
- Launch date: November 13, 2026
- Shoplist category: Marketing Automation
- Free trial signal: Yes

## Pricing summary
Starter: $12.99/month; Growth: $24.99/month; Pro: $49.99/month; Scale: $79.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 14, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: not enough observed days yet
- Primary App Store category: Returns and exchanges
- Listing reviews: 0

## Public callouts
- Track every return and exchange from request to refund, with a full history
- Approve, then refund, give store credit or send a replacement order
- Returns page on your store in English, Lithuanian, Latvian, Estonian and Polish
- Electronic withdrawal button, with the date and time of each withdrawal kept
- Optional prepaid return labels with UNISEND \(LP Express\) or InPost
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: November 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-14 12:02:00.524816\+00
Detection metrics refreshed: 2026-11-14 10:00:00.313668\+00
Public app evidence date: 2026-11-13 19:25:01.799263\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/retex-refunds-returns)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)