---
title: "Remora Shopify App Profile"
description: "Remora brings your Shopify data into every support conversation. Agents see order history, tracking info, and customer details alongside each ticket. AI classifies incoming tickets and drafts replies for agent review. Nothing sends without approval. Process refunds, cancellations, and discount codes from the inbox. Supports email submitted tickets in a unified inbox with real-time updates, team assignments, internal notes, collision detection, macros, and a knowledge base with CSAT surveys."
canonical_url: "https://shoplist.co/shopify-apps/remora"
markdown_url: "https://shoplist.co/shopify-apps/remora.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "remora"
source: "public Shopify app profile allowlist"
---

# Remora Shopify App Profile

> Remora brings your Shopify data into every support conversation. Agents see order history, tracking info, and customer details alongside each ticket. AI classifies incoming tickets and drafts replies for agent review. Nothing sends without approval. Process refunds, cancellations, and discount codes from the inbox. Supports email submitted tickets in a unified inbox with real-time updates, team assignments, internal notes, collision detection, macros, and a knowledge base with CSAT surveys.

## Quick answer
Remora has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Remora
- Monitoring status: Storefront detection limited
- Developer: Switch Research
- Developer profile: https://shoplist.co/app-developers/switch-research
- Shopify App Store URL: https://apps.shopify.com/remora
- Launch date: May 4, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $29/month; Pro: $79/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Helpdesk, #213 (14-day median position)
- Listing reviews: 0

## Public callouts
- Unified inbox with full Shopify order, customer, and tracking context
- AI ticket classification and draft replies with human-in-the-loop approval
- Process refunds, cancellations, and discounts without leaving the inbox
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:22:52.026578\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-14 04:45:06.817665\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/remora)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)