---
title: "Relay: AI SMS Cart Recovery Shopify App Profile"
description: "When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks \"does this come in blue?\" or \"how fast is delivery?\", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge. No templates to configure, no flows to build. Install the app, and it starts recovering carts automatically."
canonical_url: "https://shoplist.co/shopify-apps/relay-ai-sms-cart-recovery"
markdown_url: "https://shoplist.co/shopify-apps/relay-ai-sms-cart-recovery.md"
last_updated: "2026-09-27"
entity_type: "shopify_app"
slug: "relay-ai-sms-cart-recovery"
source: "public Shopify app profile allowlist"
---

# Relay: AI SMS Cart Recovery Shopify App Profile

> When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge. No templates to configure, no flows to build. Install the app, and it starts recovering carts automatically.

## Quick answer
Relay: AI SMS Cart Recovery has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Relay: AI SMS Cart Recovery
- Monitoring status: First-adopter watch
- Developer: Relay
- Developer profile: https://shoplist.co/app-developers/veritel
- Shopify App Store URL: https://apps.shopify.com/relay-ai-cart-recovery
- Website: https://www.getrelay.to
- Launch date: May 13, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 17
- Free trial signal: Yes

## Pricing summary
Spark: $29/month; Engage: $79/month; Convert: $199/month; Scale: $499/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- AI sales agent trained to close, not just chat. Recovers carts through SMS.
- Auto-syncs products, pricing, policies, and inventory for real-time answers
- Margin-protecting discounts that only trigger as a last resort, not a default
- Multi-currency support that auto-detects the customer's local currency
- Conversion funnel dashboard tracking every message, reply, and recovery
## Shopify App Store categories
- Abandoned cart

## Data note
Profile updated: September 27, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-14 03:05:17.960769\+00
Detection metrics refreshed: 2026-10-15 05:10:00.056093\+00
Public app evidence date: 2026-09-27 04:42:48.843207\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/relay-ai-sms-cart-recovery)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)