---
title: "REASONBACK Shopify App Profile"
description: "REASONBACK manages returns and exchanges for fashion stores that sell with cash on delivery. Customers start a request from your branded return portal using their order number and phone or email, then pick the items, a reason, and whether they want a refund, an exchange or a different size. Your team approves it, a courier collects the package, and the refund can only be issued once the package is received and checked. Every step is recorded on the request and on the Shopify order."
canonical_url: "https://shoplist.co/shopify-apps/reasonback"
markdown_url: "https://shoplist.co/shopify-apps/reasonback.md"
last_updated: "2026-10-28"
entity_type: "shopify_app"
slug: "reasonback"
source: "public Shopify app profile allowlist"
---

# REASONBACK Shopify App Profile

> REASONBACK manages returns and exchanges for fashion stores that sell with cash on delivery. Customers start a request from your branded return portal using their order number and phone or email, then pick the items, a reason, and whether they want a refund, an exchange or a different size. Your team approves it, a courier collects the package, and the refund can only be issued once the package is received and checked. Every step is recorded on the request and on the Shopify order.

## Quick answer
REASONBACK has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: REASONBACK
- Monitoring status: First-adopter watch
- Developer: REASONBACK
- Developer profile: https://shoplist.co/app-developers/anyway6
- Shopify App Store URL: https://apps.shopify.com/reasonback
- Website: https://reasonback.com/
- Launch date: October 27, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $29/month; Growth: $79/month; Business: $179/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Branded return portal where customers return, exchange or swap a size, no login
- Refund buttons stay locked until your team has received and checked the box
- Book Bosta courier pickups on approval and follow each shipment's status
- Set return windows, final sale, discount code and per-governorate fee rules
- Requests appear on the Shopify order, with restocking and store credit handled
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: October 28, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-28 14:29:43.627556\+00
Detection metrics refreshed: 2026-10-28 12:00:00.22284\+00
Public app evidence date: 2026-10-28 10:15:01.659637\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/reasonback)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)