---
title: "PackFlow ‑ Returns \\| Exchange Shopify App Profile"
description: "Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow."
canonical_url: "https://shoplist.co/shopify-apps/packflow-returns-tracking"
markdown_url: "https://shoplist.co/shopify-apps/packflow-returns-tracking.md"
last_updated: "2026-10-17"
entity_type: "shopify_app"
slug: "packflow-returns-tracking"
source: "public Shopify app profile allowlist"
---

# PackFlow ‑ Returns \| Exchange Shopify App Profile

> Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.

## Quick answer
PackFlow ‑ Returns \| Exchange has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: PackFlow ‑ Returns \| Exchange
- Monitoring status: Storefront detection limited
- Developer: TG-AI Apps
- Developer profile: https://shoplist.co/app-developers/tg-ai-apps
- Shopify App Store URL: https://apps.shopify.com/packflow-returns-tracking
- Website: https://www.tg-ai.de
- Launch date: March 30, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 2
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $9.99/month; Pro: $39.99/month; Enterprise: $79.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Returns and exchanges, #59 (14-day median position)
- Listing reviews: 2

## Public callouts
- Branded self-service return portal with item selection and reasons
- Real-time DHL tracking page embedded directly in your storefront
- Automatic DHL return label and QR code generation — no printer needed
- Built-in exchange handling with variant selection for size or color swaps
- Return analytics with trends, top reasons, and repeat returner insights
## Shopify App Store categories
- Order tracking
- Returns and exchanges

## Data note
Profile updated: October 17, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 16:44:13.649687\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-17 22:13:10.940841\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/packflow-returns-tracking)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)