---
title: "OT: WhatsApp Chat & FAQ Shopify App Profile"
description: "With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction."
canonical_url: "https://shoplist.co/shopify-apps/ot-whatsapp-chat-faq"
markdown_url: "https://shoplist.co/shopify-apps/ot-whatsapp-chat-faq.md"
last_updated: "2026-02-19"
entity_type: "shopify_app"
slug: "ot-whatsapp-chat-faq"
source: "public Shopify app profile allowlist"
---

# OT: WhatsApp Chat & FAQ Shopify App Profile

> With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction.

## Quick answer
OT: WhatsApp Chat & FAQ has 10 detected stores in Shoplist. This Markdown profile displays 6 public brand examples; it is not a complete customer list.

## Key facts
- Name: OT: WhatsApp Chat & FAQ
- Monitoring status: Merchant data available
- Developer: Omni Themes
- Developer profile: https://shoplist.co/app-developers/omni-themes
- Shopify App Store URL: https://apps.shopify.com/ot-whatsapp-chat-faq
- Launch date: May 6, 2024
- Shoplist category: Customer Support
- Detected stores: 10
- Rating: 5
- Review count: 1

## Pricing summary
Free

## Shoplist app-stack sample
Shoplist has public app-stack evidence for 10 brands using OT: WhatsApp Chat & FAQ. This Markdown page displays 6 of those public brands. Detected stores count storefront evidence; public brands count the brand profiles eligible for this public sample. Stores and brands are different populations, so these counts need not match. This page exposes a small sample so agents can cite Shoplist-native install intelligence without treating the sample as the full dataset.

| Brand | Category or market | Products | Active apps | Shoplist profile |
| --- | --- | --- | --- | --- |
| YouGlam | Health & Beauty | 85 | 13 | https://shoplist.co/shopify-brands/youglam-me.md |
| Bio Sakure | Health & Beauty | 38 | 14 | https://shoplist.co/shopify-brands/biosakure-com.md |
| De Colțești SRL | Food, Beverages & Tobacco | 44 | 12 | https://shoplist.co/shopify-brands/decoltesti-ro.md |
| Tavansepeti | Vehicles & Parts | 1,664 | 3 | https://shoplist.co/shopify-brands/tavansepeti-com.md |
| El Barfero | Animals & Pet Supplies | 26 | 7 | https://shoplist.co/shopify-brands/elbarfero-com.md |
| vnetwork | Business & Industrial | 548 | 7 | https://shoplist.co/shopify-brands/v-network-net.md |

This table is intentionally a public sample. It does not expose the full brand list, install timeline, contact data, people data, internal scores, crawl provenance, or unstable operational fields.

## Public callouts
- Redirect customers to WhatsApp immediately for quick support
- Send customers' messages on the chat widget to the WhatsApp conversation
- Customize working hours and messages in holiday time
- Tailor storefront appearance of the chat widget
- Set up multiple FAQ to resolve common inquiries
## Shopify App Store categories
- Chat

## Data note
Profile updated: February 19, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-30 16:09:53.107079\+00
Detection metrics refreshed: 2026-10-30 14:53:23.662062\+00
Public app evidence date: 2026-10-09
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ot-whatsapp-chat-faq)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)