---
title: "OrderWise AI Shopify App Profile"
description: "OrderWise AI is an intelligent customer support chatbot that automatically resolves order-related questions using real-time data from your Shopify store. OrderWise matches customers to their orders instantly — by email or login — so customers never have to search for an order number. The AI retrieves the exact order status, tracking info, delivery ETA, and refund eligibility, and responds in natural, helpful language. The app handles common support questions including order status, delivery estimates, refund eligibility, shipping carrier details, and tracking links. Complex issues are escalated to your inbox with full conversation context so your team has everything they need. OrderWise installs in under 2 minutes with no code changes or theme edits required. It works immediately on all live orders and is available around the clock."
canonical_url: "https://shoplist.co/shopify-apps/orderwise-ai"
markdown_url: "https://shoplist.co/shopify-apps/orderwise-ai.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "orderwise-ai"
source: "public Shopify app profile allowlist"
---

# OrderWise AI Shopify App Profile

> OrderWise AI is an intelligent customer support chatbot that automatically resolves order-related questions using real-time data from your Shopify store. OrderWise matches customers to their orders instantly — by email or login — so customers never have to search for an order number. The AI retrieves the exact order status, tracking info, delivery ETA, and refund eligibility, and responds in natural, helpful language. The app handles common support questions including order status, delivery estimates, refund eligibility, shipping carrier details, and tracking links. Complex issues are escalated to your inbox with full conversation context so your team has everything they need. OrderWise installs in under 2 minutes with no code changes or theme edits required. It works immediately on all live orders and is available around the clock.

## Quick answer
OrderWise AI has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: OrderWise AI
- Monitoring status: First-adopter watch
- Developer: OrderWise
- Developer profile: https://shoplist.co/app-developers/orderwise6
- Shopify App Store URL: https://apps.shopify.com/orderwise-1
- Website: https://orderwise.dev
- Launch date: May 20, 2026
- Shoplist category: Search & SEO
- Free trial signal: Yes

## Pricing summary
Starter: $29/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #252 (14-day median position)
- Listing reviews: 0

## Public callouts
- Handles order, tracking, and refund questions automatically
- Knows order status, tracking & refunds — no order number needed
- Installs in 2 minutes, works immediately, no code required
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 19:49:39.738782\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-13 18:35:14.78341\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/orderwise-ai)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)