---
title: "Order Genie Shopify App Profile"
description: "Most of your support inbox is the same few questions: where is my order, when will it arrive, what is your return policy. Order Genie is an AI Order Agent for your store. It reads the real order - fulfillment status, carrier, tracking number, estimated delivery - from an order number and email, with no customer account and no sign-in. It answers shipping, return and policy questions from files you upload. When Genie can't answer, it sends you the question with the whole conversation attached."
canonical_url: "https://shoplist.co/shopify-apps/order-genie-1"
markdown_url: "https://shoplist.co/shopify-apps/order-genie-1.md"
last_updated: "2026-09-19"
entity_type: "shopify_app"
slug: "order-genie-1"
source: "public Shopify app profile allowlist"
---

# Order Genie Shopify App Profile

> Most of your support inbox is the same few questions: where is my order, when will it arrive, what is your return policy. Order Genie is an AI Order Agent for your store. It reads the real order - fulfillment status, carrier, tracking number, estimated delivery - from an order number and email, with no customer account and no sign-in. It answers shipping, return and policy questions from files you upload. When Genie can't answer, it sends you the question with the whole conversation attached.

## Quick answer
Order Genie has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Order Genie
- Monitoring status: Storefront detection limited
- Developer: Nerddevs Ltd
- Developer profile: https://shoplist.co/app-developers/nerddevs-ltd-chat-app
- Shopify App Store URL: https://apps.shopify.com/order-genie
- Website: https://shopappslab.com
- Launch date: December 5, 2025
- Shoplist category: Marketing Automation
- Free plan signal: Yes

## Pricing summary
FREE: Free; STARTER: $29/month; GROWTH: $49/month; PRO: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Track orders in real time using order number or email.
- Answer FAQs using your uploaded knowledge base.
- Easy support ticket to handle by merchants.
## Shopify App Store categories
- Chat

## Data note
Profile updated: September 19, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-13 11:46:06.691154\+00
Detection metrics refreshed: 2026-10-17 05:10:00.079086\+00
Public app evidence date: 2026-09-19 19:34:17.068574\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/order-genie-1)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)