---
title: "Octocom AI Chatbot & Live Chat Shopify App Profile"
description: "Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty."
canonical_url: "https://shoplist.co/shopify-apps/octocom-ai-cx-cs-suite"
markdown_url: "https://shoplist.co/shopify-apps/octocom-ai-cx-cs-suite.md"
last_updated: "2026-09-03"
entity_type: "shopify_app"
slug: "octocom-ai-cx-cs-suite"
source: "public Shopify app profile allowlist"
---

# Octocom AI Chatbot & Live Chat Shopify App Profile

> Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.

## Quick answer
Octocom AI Chatbot & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Octocom AI Chatbot & Live Chat
- Monitoring status: Storefront detection limited
- Developer: Octocom LTD
- Developer profile: https://shoplist.co/app-developers/octocom-ltd
- Shopify App Store URL: https://apps.shopify.com/ai-support
- Launch date: August 22, 2024
- Shoplist category: Product Reviews & UGC
- Rating: 4.9
- Review count: 10
- Free trial signal: Yes

## Pricing summary
Basic: $200/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- AI Post sale support: order management, order tracking, product usage
- Personalized product recommendations for potential customers
- 24/7 Answers to questions about product features, availability, specifications
- AI constantly reads and scans your catalog and website so it's always up-to-date
- Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
## Shopify App Store categories
- Chat
- Helpdesk

## Data note
Profile updated: September 3, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-14 00:25:53.352212\+00
Detection metrics refreshed: 2026-10-18 05:10:00.093049\+00
Public app evidence date: 2026-09-03 08:44:51.664102\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/octocom-ai-cx-cs-suite)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)