---
title: "ping.ai Shopify App Profile"
description: "ping.ai adds an AI assistant to your store's website chat and WhatsApp. It learns your products and policies, recommends products with add-to-cart cards, and answers order questions after the customer verifies with a one-time code. Every conversation is in your dashboard, and your team can take over at any time. Recover abandoned checkouts and follow up after purchase with WhatsApp, email or SMS automations sent only to customers who agreed to marketing. Collect leads with pop-ups and banners."
canonical_url: "https://shoplist.co/shopify-apps/nuvina-customer-hub"
markdown_url: "https://shoplist.co/shopify-apps/nuvina-customer-hub.md"
last_updated: "2026-10-25"
entity_type: "shopify_app"
slug: "nuvina-customer-hub"
source: "public Shopify app profile allowlist"
---

# ping.ai Shopify App Profile

> ping.ai adds an AI assistant to your store's website chat and WhatsApp. It learns your products and policies, recommends products with add-to-cart cards, and answers order questions after the customer verifies with a one-time code. Every conversation is in your dashboard, and your team can take over at any time. Recover abandoned checkouts and follow up after purchase with WhatsApp, email or SMS automations sent only to customers who agreed to marketing. Collect leads with pop-ups and banners.

## Quick answer
ping.ai has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: ping.ai
- Monitoring status: First-adopter watch
- Developer: PING AI
- Developer profile: https://shoplist.co/app-developers/yonatan-atias
- Shopify App Store URL: https://apps.shopify.com/ping-ai
- Website: https://nuvina-customer-rules.vercel.app
- Launch date: September 11, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 6
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Pro: $20/month \+ usage; Growth: $44.99/month \+ usage; Premium: $99/month \+ usage; Gold: $179/month \+ usage

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Answer "where is my order?" from one screen with live tracking
- Send shipping updates on WhatsApp or email in one tap, or via your own provider
- Recover abandoned checkouts while respecting recorded marketing consent
## Shopify App Store categories
- Workflow automation

## Data note
Profile updated: October 25, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-27 16:00:03.122919\+00
Detection metrics refreshed: 2026-10-27 00:00:00.310947\+00
Public app evidence date: 2026-10-25 17:35:02.201863\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/nuvina-customer-hub)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)