---
title: "MailAI Shopify App Profile"
description: "MailAI connects your support inbox to your store. When a customer emails, MailAI reads the message, looks up their orders, tracking, returns, and product availability live from Shopify, and drafts a reply in your voice — ready to review, edit, and send from the mobile app. Nothing sends without your approval. Order changes refresh pending drafts automatically. Works with Gmail, Outlook, and any IMAP inbox. Customer data is never stored, sold, or used to train AI models."
canonical_url: "https://shoplist.co/shopify-apps/mailai"
markdown_url: "https://shoplist.co/shopify-apps/mailai.md"
last_updated: "2026-10-29"
entity_type: "shopify_app"
slug: "mailai"
source: "public Shopify app profile allowlist"
---

# MailAI Shopify App Profile

> MailAI connects your support inbox to your store. When a customer emails, MailAI reads the message, looks up their orders, tracking, returns, and product availability live from Shopify, and drafts a reply in your voice — ready to review, edit, and send from the mobile app. Nothing sends without your approval. Order changes refresh pending drafts automatically. Works with Gmail, Outlook, and any IMAP inbox. Customer data is never stored, sold, or used to train AI models.

## Quick answer
MailAI has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: MailAI
- Monitoring status: First-adopter watch
- Developer: ShopAI
- Developer profile: https://shoplist.co/app-developers/shopai24
- Shopify App Store URL: https://apps.shopify.com/mailai-1
- Website: https://ai-mail-api.onrender.com/
- Launch date: October 7, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $5.99/month; Pro: $12.99/month; Business: $24.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Order-aware AI drafts: status, tracking, returns, and stock pulled live
- You approve every reply — adjust tone \(warm, direct, formal\) with one tap
- Works with Gmail, Outlook, and any IMAP support inbox
- Auto-drafts for real customers only — bulk mail and bots filtered out
- Customer data fetched on demand, never stored or used to train AI
## Shopify App Store categories
- Support - Other

## Data note
Profile updated: October 29, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-30 15:37:38.197589\+00
Detection metrics refreshed: 2026-10-30 14:53:23.662062\+00
Public app evidence date: 2026-10-29 11:10:01.792381\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/mailai)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)