---
title: "Login as Customer: Support Shopify App Profile"
description: "Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin \\(or any CRM or helpdesk\\). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods \\(Multipass, permissions, or password resets\\)."
canonical_url: "https://shoplist.co/shopify-apps/login-as-customer-magefan"
markdown_url: "https://shoplist.co/shopify-apps/login-as-customer-magefan.md"
last_updated: "2026-09-18"
entity_type: "shopify_app"
slug: "login-as-customer-magefan"
source: "public Shopify app profile allowlist"
---

# Login as Customer: Support Shopify App Profile

> Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin \(or any CRM or helpdesk\). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods \(Multipass, permissions, or password resets\).

## Quick answer
Login as Customer: Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Login as Customer: Support
- Monitoring status: Storefront detection limited
- Developer: Magefan
- Developer profile: https://shoplist.co/app-developers/magefan
- Shopify App Store URL: https://apps.shopify.com/login-as-customer
- Website: https://magefan.com
- Launch date: March 16, 2022
- Shoplist category: Customer Support
- Rating: 4.1
- Review count: 20
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Basic Plan: Free; Pro Plan: $39/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Login to customer account without a password \(with Multipass\)
- Login as customer once customers grant you assistance \(without Multipass\)
- Reset customers’ passwords to login to their account \(without Multipass\)
- Login to customer account from CRM and helpdesk \(with API\)
- Monitor login activity in logs
## Shopify App Store categories
- Support - Other

## Data note
Profile updated: September 18, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-13 20:10:44.738045\+00
Detection metrics refreshed: 2026-10-14 05:10:00.04987\+00
Public app evidence date: 2026-09-18 22:17:45.671681\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/login-as-customer-magefan)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)