---
title: "Kernvel SupportIQ Shopify App Profile"
description: "The AI support agent that actually does the work. SupportIQ answers your customers, tracks their orders, issues refunds, cancels and edits orders, and applies discounts- grounded in your store's own policies and orders, with every action shown in a clear audit trail. Start in suggest mode, graduate to fully autonomous when you trust it. Works on your storefront and your support inbox"
canonical_url: "https://shoplist.co/shopify-apps/kernvel-supportiq"
markdown_url: "https://shoplist.co/shopify-apps/kernvel-supportiq.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "kernvel-supportiq"
source: "public Shopify app profile allowlist"
---

# Kernvel SupportIQ Shopify App Profile

> The AI support agent that actually does the work. SupportIQ answers your customers, tracks their orders, issues refunds, cancels and edits orders, and applies discounts- grounded in your store's own policies and orders, with every action shown in a clear audit trail. Start in suggest mode, graduate to fully autonomous when you trust it. Works on your storefront and your support inbox

## Quick answer
Kernvel SupportIQ has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Kernvel SupportIQ
- Monitoring status: First-adopter watch
- Developer: Kernvel Labs
- Developer profile: https://shoplist.co/app-developers/kernvel-labs
- Shopify App Store URL: https://apps.shopify.com/kernvel-supportiq
- Website: https://kernvellabs.com
- Launch date: July 24, 2026
- Shoplist category: Customer Support
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $19/month; Pro: $49/month; Scale: $149/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- The autonomous support agent for store.
- An agent that acts, not just answers. App imports your Shopify policies, etc
- Handles photos — and spots fake ones.
- Voice of Customer \+ AI quality, automatically
- A public API \+ webhooks. Compliance \+ scale.
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-27 18:11:36.597777\+00
Detection metrics refreshed: 2026-10-27 00:00:00.310947\+00
Public app evidence date: 2026-10-14 06:00:35.659347\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/kernvel-supportiq)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)