---
title: "IssueDesk Shopify App Profile"
description: "Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks. When a problem comes in, create an issue in IssueDesk - it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync."
canonical_url: "https://shoplist.co/shopify-apps/issuedesk"
markdown_url: "https://shoplist.co/shopify-apps/issuedesk.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "issuedesk"
source: "public Shopify app profile allowlist"
---

# IssueDesk Shopify App Profile

> Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks. When a problem comes in, create an issue in IssueDesk - it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync.

## Quick answer
IssueDesk has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: IssueDesk
- Monitoring status: Storefront detection limited
- Developer: Fantasium Media
- Developer profile: https://shoplist.co/app-developers/fantasium-media
- Shopify App Store URL: https://apps.shopify.com/order-issue-tracker
- Launch date: May 8, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 1
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $9/month; Pro: $29/month; Business: $79/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Orders - Other, #120 (14-day median position)
- Listing reviews: 1

## Public callouts
- Link issues directly to Shopify orders and select affected line items
- Dashboard showing open issues, overdue follow-ups, and urgent items
- Assign issues to team members with automatic email notifications
- Add notes with @mentions to collaborate and keep your team in the loop
- Custom categories, statuses, and fields to match your workflow
## Shopify App Store categories
- Orders - Other

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 10:15:08.844162\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-13 12:20:48.188661\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/issuedesk)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)