---
title: "Ingrid ‑ Returns and Exchanges Shopify App Profile"
description: "Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics."
canonical_url: "https://shoplist.co/shopify-apps/ingrid-returns-and-exchanges"
markdown_url: "https://shoplist.co/shopify-apps/ingrid-returns-and-exchanges.md"
last_updated: "2026-09-03"
entity_type: "shopify_app"
slug: "ingrid-returns-and-exchanges"
source: "public Shopify app profile allowlist"
---

# Ingrid ‑ Returns and Exchanges Shopify App Profile

> Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics.

## Quick answer
Ingrid ‑ Returns and Exchanges has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Ingrid ‑ Returns and Exchanges
- Monitoring status: Storefront detection limited
- Developer: Ingrid
- Developer profile: https://shoplist.co/app-developers/turnr
- Shopify App Store URL: https://apps.shopify.com/turnr
- Website: https://turnr.se
- Launch date: July 18, 2022
- Shoplist category: Shipping & Fulfillment
- Rating: 3.8
- Review count: 5

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Returns and exchanges, #103 (14-day median position)
- Listing reviews: 2, −2 in 28 days

## Public callouts
- Direct exchanges to boost revenue and loyalty
- Customer-to-customer returns that saves both you and the planet some green
- Rich insights on return reasons, shoppers and products
- Fast, user-friendly, white-label returns portal
- All-in-one returns handling platform and real-time dashboard
## Shopify App Store categories
- Returns and exchanges

## Data note
Profile updated: September 3, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 16:29:17.018023\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-09-03 15:03:12.440001\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ingrid-returns-and-exchanges)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)