---
title: "InboxIQ ‑ AI Customer Support Shopify App Profile"
description: "InboxIQ uses AI to draft personalized responses to customer emails, Instagram DMs, and Facebook messages. It learns from your past conversations and knowledge base to match your brand's voice and policies. Review AI-generated responses before sending, or enable auto-responses for common questions. Build a knowledge base from your email history and create FAQs to handle repetitive inquiries automatically. Supports multiple email accounts and social channels from one dashboard."
canonical_url: "https://shoplist.co/shopify-apps/inboxiq"
markdown_url: "https://shoplist.co/shopify-apps/inboxiq.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "inboxiq"
source: "public Shopify app profile allowlist"
---

# InboxIQ ‑ AI Customer Support Shopify App Profile

> InboxIQ uses AI to draft personalized responses to customer emails, Instagram DMs, and Facebook messages. It learns from your past conversations and knowledge base to match your brand's voice and policies. Review AI-generated responses before sending, or enable auto-responses for common questions. Build a knowledge base from your email history and create FAQs to handle repetitive inquiries automatically. Supports multiple email accounts and social channels from one dashboard.

## Quick answer
InboxIQ ‑ AI Customer Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: InboxIQ ‑ AI Customer Support
- Monitoring status: Storefront detection limited
- Developer: Astral Apps
- Developer profile: https://shoplist.co/app-developers/astral-apps
- Shopify App Store URL: https://apps.shopify.com/ai-customer-support
- Launch date: October 24, 2025
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $19/month; Professional: $39/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Helpdesk, #136 (14-day median position)
- Listing reviews: 0

## Public callouts
- AI-powered email and social message responses that match your brand voice
- Learns from your past conversations to improve response accuracy
- Unified inbox for email, Instagram DMs, and Facebook Messenger
- Build a searchable knowledge base from your customer interactions
- Embeddable web widget for instant answers and customer contact forms
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 18:16:46.470629\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-10-14 05:15:08.656797\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/inboxiq)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)