---
title: "Hushdesk: Helpdesk & Live Chat Shopify App Profile"
description: "Hushdesk is a help desk and live chat app for customer support. Email, live chat and contact forms become support tickets in one shared inbox, each with the customer's orders beside it, so your team can refund, cancel, edit an address or check parcel tracking in place. AI drafts replies from the whole conversation, and an AI chatbot can answer simple questions like order status. Ready-made macros, rules, SLAs and a help center come included, with unlimited team seats."
canonical_url: "https://shoplist.co/shopify-apps/hushdesk-helpdesk-live-chat"
markdown_url: "https://shoplist.co/shopify-apps/hushdesk-helpdesk-live-chat.md"
last_updated: "2026-11-10"
entity_type: "shopify_app"
slug: "hushdesk-helpdesk-live-chat"
source: "public Shopify app profile allowlist"
---

# Hushdesk: Helpdesk & Live Chat Shopify App Profile

> Hushdesk is a help desk and live chat app for customer support. Email, live chat and contact forms become support tickets in one shared inbox, each with the customer's orders beside it, so your team can refund, cancel, edit an address or check parcel tracking in place. AI drafts replies from the whole conversation, and an AI chatbot can answer simple questions like order status. Ready-made macros, rules, SLAs and a help center come included, with unlimited team seats.

## Quick answer
Hushdesk: Helpdesk & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Hushdesk: Helpdesk & Live Chat
- Monitoring status: First-adopter watch
- Developer: RizeHub
- Developer profile: https://shoplist.co/app-developers/wp-site-buddy
- Shopify App Store URL: https://apps.shopify.com/hushdesk
- Website: https://hushdesk.tech/
- Launch date: November 9, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $29/month; Growth: $99/month; Scale: $299/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 10, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: not enough observed days yet
- Primary App Store category: Helpdesk
- Listing reviews: 0

## Public callouts
- Refund, cancel or edit orders and see parcel tracking inside every ticket
- AI drafts replies from the whole conversation, in your store's voice
- AI chatbot answers simple questions like order status, day and night
- Live chat in your brand colours that recognises logged-in shoppers
- Unlimited team seats, with AI drafts and an AI agent built in
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: November 10, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-10 12:04:02.497549\+00
Detection metrics refreshed: 2026-11-10 10:00:00.281028\+00
Public app evidence date: 2026-11-10 04:05:01.3991\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/hushdesk-helpdesk-live-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)