---
title: "HumanTouchCX: Helpdesk & Chat Shopify App Profile"
description: "We believe Customer Support should always have a HumanTouch. Our platform brings email, live chat & social into one Unified inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who can help you pull order details in real-time and auto-draft responses. Edit & verify all AI-generated messages before hitting send. Handle repetitive inquires with automations, and save time with saved replies \\+ internal notes."
canonical_url: "https://shoplist.co/shopify-apps/humantouch-helpdesk-chat"
markdown_url: "https://shoplist.co/shopify-apps/humantouch-helpdesk-chat.md"
last_updated: "2026-10-29"
entity_type: "shopify_app"
slug: "humantouch-helpdesk-chat"
source: "public Shopify app profile allowlist"
---

# HumanTouchCX: Helpdesk & Chat Shopify App Profile

> We believe Customer Support should always have a HumanTouch. Our platform brings email, live chat & social into one Unified inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who can help you pull order details in real-time and auto-draft responses. Edit & verify all AI-generated messages before hitting send. Handle repetitive inquires with automations, and save time with saved replies \+ internal notes.

## Quick answer
HumanTouchCX: Helpdesk & Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: HumanTouchCX: Helpdesk & Chat
- Monitoring status: First-adopter watch
- Developer: Human Touch Technologies Inc.
- Developer profile: https://shoplist.co/app-developers/halo-growth-co
- Shopify App Store URL: https://apps.shopify.com/humantouch
- Website: https://humansupport.io
- Launch date: June 22, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 8
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Basic Human: Free; Human Enabled: $39/month; Human Empowered: $99/month; Human Unleashed: $299/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #30 (14-day median position)
- Listing reviews: 8

## Public callouts
- Unified Inbox: Email, Chat & Social all in one place.
- Live Chat: Respond to customers in real-time with real verified humans.
- Transparent AI: verified human agents are supported by AI that learns your store
- Knowledge Base: Easily publish self-serve articles to your knowledge base.
- Automations & Saved Replies: Create selfserve options to decrease ticket volume.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 29, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 04:02:17.79033\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-29 00:53:15.656924\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/humantouch-helpdesk-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)