---
title: "Herodesk Shopify App Profile"
description: "Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever."
canonical_url: "https://shoplist.co/shopify-apps/herodesk"
markdown_url: "https://shoplist.co/shopify-apps/herodesk.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "herodesk"
source: "public Shopify app profile allowlist"
---

# Herodesk Shopify App Profile

> Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever.

## Quick answer
Herodesk has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Herodesk
- Monitoring status: Storefront detection limited
- Developer: Herodesk ApS
- Developer profile: https://shoplist.co/app-developers/herodesk-aps
- Shopify App Store URL: https://apps.shopify.com/herodesk
- Launch date: November 1, 2023
- Shoplist category: Customer Support
- Rating: 5
- Review count: 5
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Herodesk Free: Free; Herodesk Basic: $34/month; Herodesk Plus: $57/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Helpdesk, #46 (14-day median position)
- Listing reviews: 5, 0 in 28 days

## Public callouts
- Conversation-based customer support & live-chat helpdesk system
- Shopify integration. See the customers order informations, tracking/shipping etc
- Live-chat, Facebook Messenger & Instagram integration
## Shopify App Store categories
- Helpdesk
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 16:31:46.087\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-10-13 18:45:23.438116\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/herodesk)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)