---
title: "HelpWave AI Shopify App Profile"
description: "Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk, ideal for brands looking to reduce their costs while benefiting from advanced AI features."
canonical_url: "https://shoplist.co/shopify-apps/helpwave-ai"
markdown_url: "https://shoplist.co/shopify-apps/helpwave-ai.md"
last_updated: "2026-10-21"
entity_type: "shopify_app"
slug: "helpwave-ai"
source: "public Shopify app profile allowlist"
---

# HelpWave AI Shopify App Profile

> Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk, ideal for brands looking to reduce their costs while benefiting from advanced AI features.

## Quick answer
HelpWave AI has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: HelpWave AI
- Monitoring status: Storefront detection limited
- Developer: HelpWave
- Developer profile: https://shoplist.co/app-developers/helpwave
- Shopify App Store URL: https://apps.shopify.com/alesiasa
- Website: https://helpwave.ai
- Launch date: July 10, 2024
- Shoplist category: Customer Support
- Rating: 5
- Review count: 12
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Pro: $70/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Gérez tous les canaux : Email, Chat, DM Facebook, Instagram et WhatsApp
- Chat IA ou Livechat pour conseiller les clients en temps réel sur votre site
- Agent de support IA qui propose des réponses personnalisées aux tickets
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 21, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-30 16:08:25.62857\+00
Detection metrics refreshed: 2026-10-30 14:53:23.662062\+00
Public app evidence date: 2026-10-21 17:17:34.363101\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/helpwave-ai)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)