---
title: "Helpium: AI Support Chat Shopify App Profile"
description: "Helpium adds an AI chat widget to your storefront that instantly answers customer questions from your store's own knowledge. Shoppers can check order status, cancel orders, and start returns or refunds in the chat, so your team handles fewer repetitive tickets. When a question needs a person, the conversation hands off to a live agent. Setup is a single theme toggle with no code, and you can match the widget's color, position, and bot name to your brand."
canonical_url: "https://shoplist.co/shopify-apps/helpium-ai-support-chat"
markdown_url: "https://shoplist.co/shopify-apps/helpium-ai-support-chat.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "helpium-ai-support-chat"
source: "public Shopify app profile allowlist"
---

# Helpium: AI Support Chat Shopify App Profile

> Helpium adds an AI chat widget to your storefront that instantly answers customer questions from your store's own knowledge. Shoppers can check order status, cancel orders, and start returns or refunds in the chat, so your team handles fewer repetitive tickets. When a question needs a person, the conversation hands off to a live agent. Setup is a single theme toggle with no code, and you can match the widget's color, position, and bot name to your brand.

## Quick answer
Helpium: AI Support Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Helpium: AI Support Chat
- Monitoring status: First-adopter watch
- Developer: Helpium, LLC
- Developer profile: https://shoplist.co/app-developers/helpium-llc
- Shopify App Store URL: https://apps.shopify.com/helpium
- Launch date: June 16, 2026
- Shoplist category: Shipping & Fulfillment
- Free trial signal: Yes

## Pricing summary
Basic: $14.99/month; Pro: $49.99/month; Pro Max: $99.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Chat, #963 (14-day median position)
- Listing reviews: 0

## Public callouts
- AI answers shopper questions instantly from your store's own knowledge
- Customers track orders, cancel them, and start returns or refunds in chat
- Hands off to a live agent when a shopper needs human help
- Turn on the chat widget with a single theme toggle, no coding needed
- Match the widget's color, position, and bot name to your brand
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:29:28.436254\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-13 11:07:10.882599\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/helpium-ai-support-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)