---
title: "Hastedesk: HelpDesk & AI Chat Shopify App Profile"
description: "Hastedesk connects to your Shopify store and automatically handles the tasks questions your support team answers every day. It can cancel orders, update shipping addresses, look up order status, and answer product or policy questions — all without an employee. You control exactly what it can do. Set it to handle routine requests automatically or require approval for sensitive actions. When a conversation needs an employee, it escalates to your team inbox instantly."
canonical_url: "https://shoplist.co/shopify-apps/hastedesk-helpdesk-ai-chat"
markdown_url: "https://shoplist.co/shopify-apps/hastedesk-helpdesk-ai-chat.md"
last_updated: "2026-10-21"
entity_type: "shopify_app"
slug: "hastedesk-helpdesk-ai-chat"
source: "public Shopify app profile allowlist"
---

# Hastedesk: HelpDesk & AI Chat Shopify App Profile

> Hastedesk connects to your Shopify store and automatically handles the tasks questions your support team answers every day. It can cancel orders, update shipping addresses, look up order status, and answer product or policy questions — all without an employee. You control exactly what it can do. Set it to handle routine requests automatically or require approval for sensitive actions. When a conversation needs an employee, it escalates to your team inbox instantly.

## Quick answer
Hastedesk: HelpDesk & AI Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Hastedesk: HelpDesk & AI Chat
- Monitoring status: First-adopter watch
- Developer: ViewPaid
- Developer profile: https://shoplist.co/app-developers/viewpaid
- Shopify App Store URL: https://apps.shopify.com/hastedesk
- Launch date: October 9, 2026
- Shoplist category: Shipping & Fulfillment
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $19/month; Pro: $39/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Answers customer questions automatically using your store's knowledge base
- Cancels orders partially or fully, change the shipping address, no staff needed
- Escalates complex conversations to your team inbox instantly
- You control which actions the AI can take without approval
- Optimize tasks such as returns and exchanges
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 21, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-22 10:49:50.168794\+00
Detection metrics refreshed: 2026-10-22 10:49:50.168794\+00
Public app evidence date: 2026-10-21 23:10:27.192392\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/hastedesk-helpdesk-ai-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)