---
title: "Gravio: AI Chatbot & Live Chat Shopify App Profile"
description: "Gravio is an AI-powered Chatbot & Live Chat built for Shopify, designed to automate customer support using your Knowledge Base and internal documentation. The AI learns from FAQs, help center articles, policies, guides, product data, and order information to deliver accurate, context-aware, multilingual responses. Gravio reduces repetitive tickets, improves response speed, and helps merchants scale customer support efficiently without increasing support staff."
canonical_url: "https://shoplist.co/shopify-apps/gravio-ai-chatbot-live-chat-1"
markdown_url: "https://shoplist.co/shopify-apps/gravio-ai-chatbot-live-chat-1.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "gravio-ai-chatbot-live-chat-1"
source: "public Shopify app profile allowlist"
---

# Gravio: AI Chatbot & Live Chat Shopify App Profile

> Gravio is an AI-powered Chatbot & Live Chat built for Shopify, designed to automate customer support using your Knowledge Base and internal documentation. The AI learns from FAQs, help center articles, policies, guides, product data, and order information to deliver accurate, context-aware, multilingual responses. Gravio reduces repetitive tickets, improves response speed, and helps merchants scale customer support efficiently without increasing support staff.

## Quick answer
Gravio: AI Chatbot & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Gravio: AI Chatbot & Live Chat
- Monitoring status: Storefront detection limited
- Developer: Gravio
- Developer profile: https://shoplist.co/app-developers/gravio
- Shopify App Store URL: https://apps.shopify.com/gravio-ai-live-chat
- Launch date: October 7, 2025
- Shoplist category: Customer Support
- Rating: 5
- Review count: 13
- Free plan signal: Yes

## Pricing summary
Starter: Free; Small Business: $19/month; Business: $59/month; Enterprise: $139/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Multilingual AI Agents
- Multilingual AI Agents
- Smart Intent Recognition
- Smart Intent Recognition
- Context-Aware Conversations
- Context-Aware Conversations
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-27 00:37:42.615331\+00
Detection metrics refreshed: 2026-10-27 00:00:00.310947\+00
Public app evidence date: 2026-10-14 04:25:28.126547\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/gravio-ai-chatbot-live-chat-1)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)