---
title: "Gorgias: AI Helpdesk & Chat Shopify App Profile"
description: "The customer support platform for ecommerce"
canonical_url: "https://shoplist.co/shopify-apps/gorgias"
markdown_url: "https://shoplist.co/shopify-apps/gorgias.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "gorgias"
source: "public Shopify app profile allowlist"
---

# Gorgias: AI Helpdesk & Chat Shopify App Profile

> The customer support platform for ecommerce

## Quick answer
Gorgias: AI Helpdesk & Chat has 28,264 detected stores in Shoplist. This Markdown profile displays 6 public brand examples; it is not a complete customer list.

## Key facts
- Name: Gorgias: AI Helpdesk & Chat
- Monitoring status: Merchant data available
- Developer: Gorgias Inc.
- Developer profile: https://shoplist.co/app-developers/gorgias-inc
- Shopify App Store URL: https://apps.shopify.com/helpdesk
- Website: https://www.gorgias.com/?utm\_source=shop\_app\_store
- Launch date: March 1, 2017
- Shoplist category: Marketing Automation
- Detected stores: 28,264
- Rating: 4.4
- Review count: 899
- Free trial signal: Yes

## Pricing summary
Starter plan: $10/month; Basic plan: $60/month; Pro plan: $360/month; Advanced plan: $900/month

## Shoplist app-stack sample
Shoplist has public app-stack evidence for 27,835 brands using Gorgias: AI Helpdesk & Chat. This Markdown page displays 6 of those public brands. Detected stores count storefront evidence; public brands count the brand profiles eligible for this public sample. Stores and brands are different populations, so these counts need not match. This page exposes a small sample so agents can cite Shoplist-native install intelligence without treating the sample as the full dataset.

| Brand | Category or market | Products | Active apps | Shoplist profile |
| --- | --- | --- | --- | --- |
| Princess Polly AUS | Apparel & Accessories | 23,584 | 18 | https://shoplist.co/shopify-brands/princesspolly-com-au.md |
| Princess Polly USA | Apparel & Accessories | 25,001 | 18 | https://shoplist.co/shopify-brands/princess-polly-usa.md |
| Steve Madden | Apparel & Accessories | 3,680 | 14 | https://shoplist.co/shopify-brands/steve-madden.md |
| Billabong | Apparel & Accessories | 4,694 | 9 | https://shoplist.co/shopify-brands/billabong-surf-swim-lifestyle-clothing.md |
| AKIRA | Apparel & Accessories | 25,001 | 13 | https://shoplist.co/shopify-brands/shopakira-com.md |
| Culture Kings NZ | Apparel & Accessories | 25,001 | 10 | https://shoplist.co/shopify-brands/culturekings-co-nz.md |

This table is intentionally a public sample. It does not expose the full brand list, install timeline, contact data, people data, internal scores, crawl provenance, or unstable operational fields.

## Public callouts
- Every conversation, all in one place: Connect 100\+ apps into Gorgias
- Automate your customer support: Easy-to-set-up AI for on-brand messaging.
- Turn shoppers into repeat customers: Increase GMV with personalized campaigns
- Create, duplicate, edit, and refund Shopify orders directly within Gorgias
- Automatically insert customer data straight from Shopify into your responses
## Shopify App Store categories
- Helpdesk
- Chat

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-15 21:05:09.324228\+00
Detection metrics refreshed: 2026-10-17 05:10:00.079086\+00
Public app evidence date: 2026-10-14T00:00:00\+00:00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/gorgias)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)