---
title: "Freshmarketer: Email & SMS Shopify App Profile"
description: "Email, SMS, WhatsApp, Live chat, and Bot"
canonical_url: "https://shoplist.co/shopify-apps/freshmarketer-email-sms"
markdown_url: "https://shoplist.co/shopify-apps/freshmarketer-email-sms.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "freshmarketer-email-sms"
source: "public Shopify app profile allowlist"
---

# Freshmarketer: Email & SMS Shopify App Profile

> Email, SMS, WhatsApp, Live chat, and Bot

## Quick answer
Freshmarketer: Email & SMS has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Freshmarketer: Email & SMS
- Monitoring status: Storefront detection limited
- Developer: Freshworks
- Developer profile: https://shoplist.co/app-developers/freshworks
- Shopify App Store URL: https://apps.shopify.com/freshworks-crm
- Website: https://www.freshworks.com/crm/marketing
- Launch date: March 29, 2022
- Shoplist category: Marketing Automation
- Rating: 4.7
- Review count: 19
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free forever: Free; Enterprise: $18/month; Enterprise: $180/year

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Email marketing, #170 (14-day median position)
- Listing reviews: 19, 0 in 28 days

## Public callouts
- Engage with buyers across email, WhatsApp, SMS, chat, and social media
- Sync all historical data from Shopify to contextually engage with customers
- Choose from pre-built e-commerce templates for multichannel marketing campaigns
- Automate social media posts on Instagram and Facebook to drive engagement
- Bring customer queries from channels into one inbox for contextual support
## Shopify App Store categories
- Email marketing
- Abandoned cart

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:12:12.273159\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-14 06:15:39.004635\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/freshmarketer-email-sms)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)