---
title: "Fortia AI Customer Support Shopify App Profile"
description: "Fortia AI Customer Support helps Shopify merchants manage customer inquiries effortlessly. Our AI assistant analyzes incoming emails, fetches real-time order & tracking information from your store, and drafts professional responses automatically or in Copilot mode. Set up custom rules, manage returns, and save hours of support work every day."
canonical_url: "https://shoplist.co/shopify-apps/fortia-ai-customer-support"
markdown_url: "https://shoplist.co/shopify-apps/fortia-ai-customer-support.md"
last_updated: "2026-10-27"
entity_type: "shopify_app"
slug: "fortia-ai-customer-support"
source: "public Shopify app profile allowlist"
---

# Fortia AI Customer Support Shopify App Profile

> Fortia AI Customer Support helps Shopify merchants manage customer inquiries effortlessly. Our AI assistant analyzes incoming emails, fetches real-time order & tracking information from your store, and drafts professional responses automatically or in Copilot mode. Set up custom rules, manage returns, and save hours of support work every day.

## Quick answer
Fortia AI Customer Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Fortia AI Customer Support
- Monitoring status: First-adopter watch
- Developer: Fortia Software
- Developer profile: https://shoplist.co/app-developers/vivien-nicot2
- Shopify App Store URL: https://apps.shopify.com/fortia-ai-customer-support
- Launch date: October 26, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free for dev: Free; Starter: $10/month; Basic: $30/month; Pro: $60/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Automated AI email drafts and intelligent customer support responses.
- Real-time Shopify order lookup and tracking number synchronization.
- Custom AI tone, brand rules, return policy management, and copilot mode.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 27, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-27 16:58:04.19882\+00
Detection metrics refreshed: 2026-10-27 12:00:00.288267\+00
Public app evidence date: 2026-10-27 01:20:01.282444\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/fortia-ai-customer-support)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)