---
title: "Ecombone Warranty Claims Shopify App Profile"
description: "Stop handling warranty claims over email. Customers look up their order, pick the faulty item, upload photos and instantly see if it's covered under your rules. You resolve each item with a Shopify refund, a $0 replacement order or store credit. The portal, emails and a claim status page speak the customer's language \\(7 languages\\). Photos that look AI-generated are flagged, and you see cost per claim, your most-claimed products and which claims to pass on to suppliers."
canonical_url: "https://shoplist.co/shopify-apps/ecombone-warranty-claims"
markdown_url: "https://shoplist.co/shopify-apps/ecombone-warranty-claims.md"
last_updated: "2026-10-18"
entity_type: "shopify_app"
slug: "ecombone-warranty-claims"
source: "public Shopify app profile allowlist"
---

# Ecombone Warranty Claims Shopify App Profile

> Stop handling warranty claims over email. Customers look up their order, pick the faulty item, upload photos and instantly see if it's covered under your rules. You resolve each item with a Shopify refund, a $0 replacement order or store credit. The portal, emails and a claim status page speak the customer's language \(7 languages\). Photos that look AI-generated are flagged, and you see cost per claim, your most-claimed products and which claims to pass on to suppliers.

## Quick answer
Ecombone Warranty Claims has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Ecombone Warranty Claims
- Monitoring status: First-adopter watch
- Developer: Ecombone
- Developer profile: https://shoplist.co/app-developers/ecombone
- Shopify App Store URL: https://apps.shopify.com/warranty-claims-ecombone
- Website: https://www.ecombone.com
- Launch date: May 4, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 1
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Basic: $19/month; Plus: $49/month; Pro: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Returns and warranty - Other, #26 (14-day median position)
- Listing reviews: 1

## Public callouts
- Branded customer portal with photo uploads and coverage results
- Per-item resolution with automatic refunds, store credit and replacements
- Rules engine to define warranty coverage by reason, tags, and time
- Claims analytics with charts, top products, and CSV export
- Customizable email templates
## Shopify App Store categories
- Returns and warranty - Other

## Data note
Profile updated: October 18, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 16:30:11.846467\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-10-18 20:45:24.386818\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ecombone-warranty-claims)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)