---
title: "DeskWired Shopify App Profile"
description: "Customer support works better when your helpdesk understands your store. DeskWired brings conversations, customers, orders, products and support workflows into one ecommerce inbox. Help shoppers with order questions, recommend the right products, manage email and live chat, and let Tip assist your team without getting between you and your customers."
canonical_url: "https://shoplist.co/shopify-apps/deskwired"
markdown_url: "https://shoplist.co/shopify-apps/deskwired.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "deskwired"
source: "public Shopify app profile allowlist"
---

# DeskWired Shopify App Profile

> Customer support works better when your helpdesk understands your store. DeskWired brings conversations, customers, orders, products and support workflows into one ecommerce inbox. Help shoppers with order questions, recommend the right products, manage email and live chat, and let Tip assist your team without getting between you and your customers.

## Quick answer
DeskWired has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: DeskWired
- Monitoring status: First-adopter watch
- Developer: Genesis Digitals
- Developer profile: https://shoplist.co/app-developers/genesis-digitals
- Shopify App Store URL: https://apps.shopify.com/deskwired
- Launch date: July 10, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Starter: $19/month; Growth: $49/month; Pro: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Chat, #737 (14-day median position)
- Listing reviews: 0

## Public callouts
- Real-time customer chat directly from your support inbox
- AI \+ human agent handoff for faster, smarter support
- Shopify customer and order context inside support workflows.
- Saved replies, routing, and support workflow tools.
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 20:30:00.431584\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-13 11:04:50.099352\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/deskwired)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)