---
title: "ReturnSense Shopify App Profile"
description: "Tracking apps tell you a package is late. ReturnSense tells you what to do about it. It catches delays, failed attempts, address issues, and stalled or lost packages, shows the order value at risk on each, and recommends the next move: wait, trace, resend, exchange, or refund review. Carrier lane reports show which carrier and service level keep failing. Customers hear from your brand first, and alerts flow into Klaviyo and Slack. Runs alongside AfterShip and your returns app."
canonical_url: "https://shoplist.co/shopify-apps/delayradar"
markdown_url: "https://shoplist.co/shopify-apps/delayradar.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "delayradar"
source: "public Shopify app profile allowlist"
---

# ReturnSense Shopify App Profile

> Tracking apps tell you a package is late. ReturnSense tells you what to do about it. It catches delays, failed attempts, address issues, and stalled or lost packages, shows the order value at risk on each, and recommends the next move: wait, trace, resend, exchange, or refund review. Carrier lane reports show which carrier and service level keep failing. Customers hear from your brand first, and alerts flow into Klaviyo and Slack. Runs alongside AfterShip and your returns app.

## Quick answer
ReturnSense has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: ReturnSense
- Monitoring status: Storefront detection limited
- Developer: MoLabs LLC
- Developer profile: https://shoplist.co/app-developers/molabs-llc
- Shopify App Store URL: https://apps.shopify.com/delayradar
- Website: https://www.returnsenseapp.com
- Launch date: April 24, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free Plan: Free; Pro: $19/month; Business: $49/month; Enterprise: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Order tracking, #300 (14-day median position)
- Listing reviews: 0

## Public callouts
- Exceptions inbox with filters for status, carrier, date, and order priority.
- Proactive customer email notifications with customizable templates.
- Slack alerts for urgent exceptions and daily digest summaries.
- Smart recommendations suggesting resend, refund, or wait for each exception.
- Carrier performance reporting with exception rates and resolution times.
## Shopify App Store categories
- Orders - Other
- Order tracking

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 09:16:46.12258\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-13 19:20:31.979508\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/delayradar)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)