---
title: "Customer Service AI Shopify App Profile"
description: "Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, resends, order changes, and address updates directly in Service Points and Shopify. Customer service is fully personalized based on your feedback and policies, while helping automate a large part of your support workflow and save a significant amount on costs."
canonical_url: "https://shoplist.co/shopify-apps/customer-service-ai"
markdown_url: "https://shoplist.co/shopify-apps/customer-service-ai.md"
last_updated: "2026-08-09"
entity_type: "shopify_app"
slug: "customer-service-ai"
source: "public Shopify app profile allowlist"
---

# Customer Service AI Shopify App Profile

> Lightning-fast customer support that responds to customer emails within one minute using AI. Smart automation handles actions such as refunds, resends, order changes, and address updates directly in Service Points and Shopify. Customer service is fully personalized based on your feedback and policies, while helping automate a large part of your support workflow and save a significant amount on costs.

## Quick answer
Customer Service AI has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Customer Service AI
- Monitoring status: Storefront detection limited
- Developer: Service Points
- Developer profile: https://shoplist.co/app-developers/service-points
- Shopify App Store URL: https://apps.shopify.com/customer-service-ai
- Launch date: January 21, 2026
- Shoplist category: Marketing Automation

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Support - Other, #12 (14-day median position)
- Listing reviews: 0

## Public callouts
- Quickly generate responses to customer inquiries using pre-built templates.
- Retrieve real-time order and product details from your Shopify store.
- Easily modify orders, issue refunds, and handle return requests.
- Effortlessly update customer shipping addresses with just a few clicks.
- Manage all customer queries and support tasks in one intuitive platform.
## Shopify App Store categories
- Support - Other

## Data note
Profile updated: August 9, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 05:10:35.989371\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-08-09 16:02:21.489109\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/customer-service-ai)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)