---
title: "Cortimo — AI Customer Support Shopify App Profile"
description: "Most customer support questions are repetitive: \"where is my order\", \"can I return this\", \"is it in stock\". Cortimo answers them instantly using your real Shopify catalog, orders, and store policies — so your team only handles cases that genuinely need a human. Customers don't just get answers — they take action. Returns, refunds, cancellations, and order tracking happen inside the conversation through structured action cards, with actual order data pulled from Shopify in real time."
canonical_url: "https://shoplist.co/shopify-apps/cortimo-ai-customer-support"
markdown_url: "https://shoplist.co/shopify-apps/cortimo-ai-customer-support.md"
last_updated: "2026-10-17"
entity_type: "shopify_app"
slug: "cortimo-ai-customer-support"
source: "public Shopify app profile allowlist"
---

# Cortimo — AI Customer Support Shopify App Profile

> Most customer support questions are repetitive: "where is my order", "can I return this", "is it in stock". Cortimo answers them instantly using your real Shopify catalog, orders, and store policies — so your team only handles cases that genuinely need a human. Customers don't just get answers — they take action. Returns, refunds, cancellations, and order tracking happen inside the conversation through structured action cards, with actual order data pulled from Shopify in real time.

## Quick answer
Cortimo — AI Customer Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Cortimo — AI Customer Support
- Monitoring status: First-adopter watch
- Developer: Cortimo
- Developer profile: https://shoplist.co/app-developers/cortimo
- Shopify App Store URL: https://apps.shopify.com/cortimo-ai-assistant
- Website: https://cortimo.net
- Launch date: May 21, 2026
- Shoplist category: Shipping & Fulfillment

## Pricing summary
Starter: $29/month; Pro: $79/month; Business: $199/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Chat, #863 (14-day median position)
- Listing reviews: 0

## Public callouts
- Customers self-serve refunds, returns, cancellations, and order tracking in chat
- Answers from your real Shopify catalog, orders, and policies
- Customize AI agents and add new specialized agents from your dashboard
- Run Python code in chat for advanced workflows
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 17, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:29:54.422337\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-17 13:23:52.578821\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/cortimo-ai-customer-support)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)