---
title: "Convi: AI Helpdesk & Chatbot Shopify App Profile"
description: "The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first."
canonical_url: "https://shoplist.co/shopify-apps/convi-helpdesk-sales-ai-chat"
markdown_url: "https://shoplist.co/shopify-apps/convi-helpdesk-sales-ai-chat.md"
last_updated: "2026-10-06"
entity_type: "shopify_app"
slug: "convi-helpdesk-sales-ai-chat"
source: "public Shopify app profile allowlist"
---

# Convi: AI Helpdesk & Chatbot Shopify App Profile

> The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first.

## Quick answer
Convi: AI Helpdesk & Chatbot has 56 detected stores in Shoplist. This Markdown profile displays 6 public brand examples; it is not a complete customer list.

## Key facts
- Name: Convi: AI Helpdesk & Chatbot
- Monitoring status: Merchant data available
- Developer: Convi
- Developer profile: https://shoplist.co/app-developers/convi
- Shopify App Store URL: https://apps.shopify.com/convi
- Website: https://conviapp.com
- Launch date: June 26, 2025
- Shoplist category: Marketing Automation
- Detected stores: 56
- Rating: 4.8
- Review count: 18
- Free trial signal: Yes

## Pricing summary
Free trial signal is available.

## Shoplist app-stack sample
Shoplist has public app-stack evidence for 41 brands using Convi: AI Helpdesk & Chatbot. This Markdown page displays 6 of those public brands. Detected stores count storefront evidence; public brands count the brand profiles eligible for this public sample. Stores and brands are different populations, so these counts need not match. This page exposes a small sample so agents can cite Shoplist-native install intelligence without treating the sample as the full dataset.

| Brand | Category or market | Products | Active apps | Shoplist profile |
| --- | --- | --- | --- | --- |
| Grafic Enterprises Inc. | Apparel & Accessories | 2,126 | 7 | https://shoplist.co/shopify-brands/grafic-enterprises-inc.md |
| Patisserie Valerie | Food, Beverages & Tobacco | 213 | 14 | https://shoplist.co/shopify-brands/patisserie-valerie-co-uk.md |
| Ariat Mexico | Apparel & Accessories | 1,212 | 7 | https://shoplist.co/shopify-brands/ariat-com-mx.md |
| Breizh Modélisme | Toys & Games | 13,950 | 10 | https://shoplist.co/shopify-brands/breizh-modelisme-com.md |
| wearethewildco | Apparel & Accessories | 484 | 11 | https://shoplist.co/shopify-brands/wearethewildco.md |
| Swedish Wild | Food, Beverages & Tobacco | 207 | 11 | https://shoplist.co/shopify-brands/swedishwild-se.md |

This table is intentionally a public sample. It does not expose the full brand list, install timeline, contact data, people data, internal scores, crawl provenance, or unstable operational fields.

## Public callouts
- Product Recommendations – Suggests relevant products based on customer needs
- Order Tracking – Real-time order tracking directly through chat
- Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
- AI-Powered Assistance – Automated responses to customer inquiries, 24/7
- 24/7 Availability – Always-on support to assist customers any time of the day
## Shopify App Store categories
- Chat
- Helpdesk

## Data note
Profile updated: October 6, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-13 05:05:36.226239\+00
Detection metrics refreshed: 2026-10-13 05:10:00.090022\+00
Public app evidence date: 2026-10-12T00:00:00\+00:00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/convi-helpdesk-sales-ai-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)