--- title: "Verifast AI Chatbot & Helpdesk vs Zipchat AI Chatbot & Live Chat: Shopify app comparison" description: "Compare Verifast AI Chatbot & Helpdesk and Zipchat AI Chatbot & Live Chat on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/verifast-sales-ai-chatbot-vs-zipchat-ai-chatbot-gpt4-agent" markdown_url: "https://shoplist.co/shopify-apps/compare/verifast-sales-ai-chatbot-vs-zipchat-ai-chatbot-gpt4-agent.md" data_as_of: "Nov 13, 2026" --- # Verifast AI Chatbot & Helpdesk vs Zipchat AI Chatbot & Live Chat Shopify app comparison from Shoplist. Store counts as of Nov 13, 2026. ## At a glance - Zipchat AI Chatbot & Live Chat is detected on 3.3× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 1,443 vs 436 as of Nov 13, 2026. - On the Shopify App Store: Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews and Zipchat AI Chatbot & Live Chat 4.9 from 209 reviews. - Both list a free plan. Paid plans start at $99/month for Verifast AI Chatbot & Helpdesk and $80/month for Zipchat AI Chatbot & Live Chat. - Verifast AI Chatbot & Helpdesk lists 20 features Zipchat AI Chatbot & Live Chat’s listing doesn’t mention, including A/B testing, AI recommendations, Bundles. ## Adoption | Measure | Verifast AI Chatbot & Helpdesk | Zipchat AI Chatbot & Live Chat | Ahead | | --- | --- | --- | --- | | Detected stores | 436 — as of Nov 13, 2026 | 1,443 — as of Nov 13, 2026 | Zipchat AI Chatbot & Live Chat | | Net store change, 28 days | \+7 — estimated | \+38 — estimated | | | Stores added, 28 days | 14 — new and returning | 52 — new and returning | Zipchat AI Chatbot & Live Chat | | Big-brand share | 39% — of stores of known size | 13% — of stores of known size | | | Top store categories | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | Health & Beauty, Apparel & Accessories, Home & Garden | | | Top store countries | India, United States, Canada | United States, United Kingdom, Italy | | ## Reviews | Measure | Verifast AI Chatbot & Helpdesk | Zipchat AI Chatbot & Live Chat | Ahead | | --- | --- | --- | --- | | App Store rating | 4.9 ★ | 4.9 ★ | | | App Store reviews | 143 | 209 | Zipchat AI Chatbot & Live Chat | | New reviews, 28 days | 0 | 1 | Zipchat AI Chatbot & Live Chat | | Reviewers a year or more in | 13% | 13% | Verifast AI Chatbot & Helpdesk | ## Pricing | Measure | Verifast AI Chatbot & Helpdesk | Zipchat AI Chatbot & Live Chat | Ahead | | --- | --- | --- | --- | | Free plan | Yes | Yes | | | Lowest paid monthly plan | $99/month | $80/month | Zipchat AI Chatbot & Live Chat | | Longest free trial | 7 days | 7 days | | | Plans listed | 2 | 4 | | ## Listing | Measure | Verifast AI Chatbot & Helpdesk | Zipchat AI Chatbot & Live Chat | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#28 — in Chat | \#19 — in Chat | Zipchat AI Chatbot & Live Chat | | Shopify App Charts | \#3 on Big-brand picks in Chat | \#22 in Chat | | | Built for Shopify | No | Yes | | | Launched | Dec 11, 2023 | May 23, 2023 | | | Languages | 1 — English | 1 — English | | | Developer | Verifast | ZIPCHAT INC | | ## Listed features - 48 distinct features are listed across these App Store listings; 22 are listed by both. - Verifast AI Chatbot & Helpdesk lists 42 of them (88%). Listed only by Verifast AI Chatbot & Helpdesk: A/B testing, AI recommendations, Bundles, Business hours, Cart upsell, Checkout upsell, Click-through rates, Conversion rates, Frequently bought together, Funnel performance, Multi-language, Optimization suggestions, Pop-ups, Product add-ons, Product page upsell, Product recommendations, Recommendation performance, Subscription upgrade, Thank you page upsell, Tiered discounts. - Zipchat AI Chatbot & Live Chat lists 28 of them (58%). Listed only by Zipchat AI Chatbot & Live Chat: Email chat, Encryption, Real-time translation, Review requests, Surveys, Tagging. ### Coverage by App Store category | Category | Verifast AI Chatbot & Helpdesk | Zipchat AI Chatbot & Live Chat | | --- | --- | --- | | Chat | 23/29 | 28/29 | | Chat › Automated responses | 9/11 | 11/11 | | Chat › Customization | 9/10 | 9/10 | | Chat › Real-time messaging | 5/8 | 8/8 | | Upsell and cross-sell | 19/19 | 0/19 | | Upsell and cross-sell › Analytics | 6/6 | 0/6 | | Upsell and cross-sell › Customization | 6/6 | 0/6 | | Upsell and cross-sell › Offers and recommendations | 7/7 | 0/7 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Checkout, ChatGPT, Whatsapp. - Only Verifast AI Chatbot & Helpdesk lists: Zoho, Klaviyo. - Only Zipchat AI Chatbot & Live Chat lists: Gorgias, Zendesk, Freshdesk, Meta. ## Pricing plans ### Verifast AI Chatbot & Helpdesk | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $99/month | 7-day free trial | $0.05 for additional chat/month | ### Zipchat AI Chatbot & Live Chat | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $80/month | 7-day free trial | None listed | | Pro | $300/month | 7-day free trial | None listed | | Scale | $600/month | 7-day free trial | None listed | ## Frequently asked questions ### Which is more popular, Verifast AI Chatbot & Helpdesk or Zipchat AI Chatbot & Live Chat? Zipchat AI Chatbot & Live Chat is detected on 3.3× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 1,443 vs 436 as of Nov 13, 2026. ### Is Verifast AI Chatbot & Helpdesk or Zipchat AI Chatbot & Live Chat cheaper? Both list a free plan. Paid plans start at $99/month for Verifast AI Chatbot & Helpdesk and $80/month for Zipchat AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, Verifast AI Chatbot & Helpdesk or Zipchat AI Chatbot & Live Chat? On the Shopify App Store: Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews and Zipchat AI Chatbot & Live Chat 4.9 from 209 reviews. ### What features does each app list that the other doesn’t? Verifast AI Chatbot & Helpdesk lists 20 the others don’t mention, such as A/B testing, AI recommendations, Bundles, Business hours. Zipchat AI Chatbot & Live Chat lists 6 the others don’t mention, such as Email chat, Encryption, Real-time translation, Review requests. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026; estimated figures are labeled. ## Links - [Verifast AI Chatbot & Helpdesk vs Zipchat AI Chatbot & Live Chat on Shoplist](https://shoplist.co/shopify-apps/compare/verifast-sales-ai-chatbot-vs-zipchat-ai-chatbot-gpt4-agent) - [Verifast AI Chatbot & Helpdesk on Shoplist](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot.md)) - [Zipchat AI Chatbot & Live Chat on Shoplist](https://shoplist.co/shopify-apps/zipchat-ai-chatbot-gpt4-agent) ([Markdown](https://shoplist.co/shopify-apps/zipchat-ai-chatbot-gpt4-agent.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Verifast AI Chatbot & Helpdesk and Zipchat AI Chatbot & Live Chat are as of Nov 13, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).