--- title: "RT: WhatsApp Chat Button vs Smartarget: Shopify app comparison" description: "Compare RT: WhatsApp Chat Button and Smartarget on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/rt-social-chat-live-chat-vs-smartarget" markdown_url: "https://shoplist.co/shopify-apps/compare/rt-social-chat-live-chat-vs-smartarget.md" data_as_of: "Nov 10, 2026" --- # RT: WhatsApp Chat Button vs Smartarget Shopify app comparison from Shoplist. Store counts as of Nov 10, 2026. ## At a glance - RT is detected on 26× as many Shopify stores as Smartarget: 2,582 vs 101 as of Nov 10, 2026. - On the Shopify App Store: RT 4.6 from 248 reviews and Smartarget 5.0 from 4 reviews. - Only Smartarget lists a free plan. Paid plans start at $6.99/month for RT and $9/month for Smartarget. - Smartarget lists 7 features RT’s listing doesn’t mention, including Business hours, Chat window, FAQs. ## Adoption | Measure | RT | Smartarget | Ahead | | --- | --- | --- | --- | | Detected stores | 2,582 — as of Nov 10, 2026 | 101 — as of Nov 10, 2026 | RT | | Net store change, 28 days | −28 — estimated | \+4 — estimated | | | Stores added, 28 days | 15 — new and returning | 5 — new and returning | RT | | Big-brand share | 14% — of stores of known size | Not enough data | | | Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty | | | Top store countries | Italy, Mexico, India | France, United States, Thailand | | ## Reviews | Measure | RT | Smartarget | Ahead | | --- | --- | --- | --- | | App Store rating | 4.6 ★ | 5.0 ★ | Smartarget | | App Store reviews | 248 | 4 | RT | | New reviews, 28 days | Not enough data | 0 | | | Reviewers a year or more in | Not enough data | Not enough data | | ## Pricing | Measure | RT | Smartarget | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Yes | | | Lowest paid monthly plan | $6.99/month | $9/month | RT | | Longest free trial | 7 days | Not listed | | | Plans listed | 2 | 2 | | ## Listing | Measure | RT | Smartarget | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#74 — in Chat | \#327 — in Chat | RT | | Shopify App Charts | \#10 in Chat | Not on this week’s charts | | | Built for Shopify | No | No | | | Launched | Aug 12, 2019 | Dec 20, 2023 | | | Languages | 1 — English | 5 — English, French, Arabic | | | Developer | RoarTheme | Smartarget | | ## Listed features - 12 distinct features are listed across these App Store listings; 5 are listed by both. - RT lists 5 of them (42%). - Smartarget lists 12 of them (100%). Listed only by Smartarget: Business hours, Chat window, FAQs, Greetings, Multi-language, SMS, Social media. ### Coverage by App Store category | Category | RT | Smartarget | | --- | --- | --- | | Chat | 5/12 | 12/12 | | Chat › Automated responses | 0/2 | 2/2 | | Chat › Customization | 4/6 | 6/6 | | Chat › Real-time messaging | 1/4 | 4/4 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - No platform appears in every listing. - RT lists no integrations. - Only Smartarget lists: WhatsApp, Facebook Messenger, Telegram, Viber, Messenger, Instagram. ## Pricing plans ### RT | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Basic | Free to install | Not listed | $25 for Trademark removal | | Premium | $6.99/month | 7-day free trial | Trademark removal | ### Smartarget | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Smartarget Free | Free | Not listed | None listed | | Smartarget Pro | $9/month | Not listed | None listed | ## Frequently asked questions ### Which is more popular, RT or Smartarget? RT is detected on 26× as many Shopify stores as Smartarget: 2,582 vs 101 as of Nov 10, 2026. ### Is RT or Smartarget cheaper? Only Smartarget lists a free plan. Paid plans start at $6.99/month for RT and $9/month for Smartarget. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, RT or Smartarget? On the Shopify App Store: RT 4.6 from 248 reviews and Smartarget 5.0 from 4 reviews. ### What features does each app list that the other doesn’t? Smartarget lists 7 the others don’t mention, such as Business hours, Chat window, FAQs, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled. ## Links - [RT: WhatsApp Chat Button vs Smartarget on Shoplist](https://shoplist.co/shopify-apps/compare/rt-social-chat-live-chat-vs-smartarget) - [RT: WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/rt-social-chat-live-chat) ([Markdown](https://shoplist.co/shopify-apps/rt-social-chat-live-chat.md)) - [Smartarget on Shoplist](https://shoplist.co/shopify-apps/smartarget) ([Markdown](https://shoplist.co/shopify-apps/smartarget.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for RT and Smartarget are as of Nov 10, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).