--- title: "REP AI: AI Sales & Support vs Verifast AI Chatbot & Helpdesk: Shopify app comparison" description: "Compare REP AI: AI Sales & Support and Verifast AI Chatbot & Helpdesk on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/rep-ai-chatgpt-sales-chatbot-vs-verifast-sales-ai-chatbot" markdown_url: "https://shoplist.co/shopify-apps/compare/rep-ai-chatgpt-sales-chatbot-vs-verifast-sales-ai-chatbot.md" data_as_of: "Nov 13, 2026" --- # REP AI: AI Sales & Support vs Verifast AI Chatbot & Helpdesk Shopify app comparison from Shoplist. Store counts as of Nov 13, 2026. ## At a glance - REP AI is detected on 1.2× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 520 vs 436 as of Nov 13, 2026. - On the Shopify App Store: REP AI 4.5 from 125 reviews and Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews. - Only Verifast AI Chatbot & Helpdesk lists a free plan. Paid plans start at $19/month for REP AI and $99/month for Verifast AI Chatbot & Helpdesk. - Verifast AI Chatbot & Helpdesk lists 5 features REP AI’s listing doesn’t mention, including Agent analytics, Bundles, Cart recovery. ## Adoption | Measure | REP AI | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Detected stores | 520 — as of Nov 13, 2026 | 436 — as of Nov 13, 2026 | REP AI | | Net store change, 28 days | −3 — estimated | \+7 — estimated | | | Stores added, 28 days | 27 — new and returning | 14 — new and returning | REP AI | | Big-brand share | 24% — of stores of known size | 39% — of stores of known size | | | Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | | | Top store countries | United States, United Kingdom, Australia | India, United States, Canada | | ## Reviews | Measure | REP AI | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | App Store rating | 4.5 ★ | 4.9 ★ | Verifast AI Chatbot & Helpdesk | | App Store reviews | 125 | 143 | Verifast AI Chatbot & Helpdesk | | New reviews, 28 days | 6 | 0 | REP AI | | Reviewers a year or more in | 20% | 13% | REP AI | ## Pricing | Measure | REP AI | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Yes | | | Lowest paid monthly plan | $19/month | $99/month | REP AI | | Longest free trial | 14 days | 7 days | | | Plans listed | 4 | 2 | | ## Listing | Measure | REP AI | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#85 — in Chat | \#28 — in Chat | Verifast AI Chatbot & Helpdesk | | Shopify App Charts | Not on this week’s charts | \#3 on Big-brand picks in Chat | | | Built for Shopify | No | No | | | Launched | Apr 18, 2022 | Dec 11, 2023 | | | Languages | 1 — English | 1 — English | | | Developer | Rep AI Technologies Inc. | Verifast | | ## Listed features - 44 distinct features are listed across these App Store listings; 37 are listed by both. - REP AI lists 39 of them (89%). Listed only by REP AI: COD verification, Review requests. - Verifast AI Chatbot & Helpdesk lists 42 of them (95%). Listed only by Verifast AI Chatbot & Helpdesk: Agent analytics, Bundles, Cart recovery, Checkout upsell, Subscription upgrade. ### Coverage by App Store category | Category | REP AI | Verifast AI Chatbot & Helpdesk | | --- | --- | --- | | Chat | 23/25 | 23/25 | | Chat › Automated responses | 10/11 | 9/11 | | Chat › Customization | 9/9 | 9/9 | | Chat › Real-time messaging | 4/5 | 5/5 | | Upsell and cross-sell | 16/19 | 19/19 | | Upsell and cross-sell › Analytics | 6/6 | 6/6 | | Upsell and cross-sell › Customization | 5/6 | 6/6 | | Upsell and cross-sell › Offers and recommendations | 5/7 | 7/7 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Klaviyo. - Only REP AI lists: Gorgias, Postscript, Tapcart, Zendesk, Attentive. - Only Verifast AI Chatbot & Helpdesk lists: Checkout, Zoho, ChatGPT, Whatsapp. ## Pricing plans ### REP AI | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Pay-as-you-Grow | Free to install | Not listed | $12 per 1,000 sessions. AI for email & social: $0.75 per AI-resolved conversation | | Support | $19/month | 14-day free trial | $12 per additional 1,000 sessions. AI for email & social: $0.75 per AI-resolved conversation | | Sales | $39/month | 14-day free trial | $12 per additional 1,000 sessions. AI for email & social: $0.75 per AI-resolved conversation | | Concierge | $46/month | 14-day free trial | $12 per additional 1,000 sessions. AI for email & social: $0.75 per AI-resolved conversation | ### Verifast AI Chatbot & Helpdesk | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $99/month | 7-day free trial | $0.05 for additional chat/month | ## Frequently asked questions ### Which is more popular, REP AI or Verifast AI Chatbot & Helpdesk? REP AI is detected on 1.2× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 520 vs 436 as of Nov 13, 2026. ### Is REP AI or Verifast AI Chatbot & Helpdesk cheaper? Only Verifast AI Chatbot & Helpdesk lists a free plan. Paid plans start at $19/month for REP AI and $99/month for Verifast AI Chatbot & Helpdesk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, REP AI or Verifast AI Chatbot & Helpdesk? On the Shopify App Store: REP AI 4.5 from 125 reviews and Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews. ### What features does each app list that the other doesn’t? REP AI lists 2 the others don’t mention, such as COD verification, Review requests. Verifast AI Chatbot & Helpdesk lists 5 the others don’t mention, such as Agent analytics, Bundles, Cart recovery, Checkout upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026; estimated figures are labeled. ## Links - [REP AI: AI Sales & Support vs Verifast AI Chatbot & Helpdesk on Shoplist](https://shoplist.co/shopify-apps/compare/rep-ai-chatgpt-sales-chatbot-vs-verifast-sales-ai-chatbot) - [REP AI: AI Sales & Support on Shoplist](https://shoplist.co/shopify-apps/rep-ai-chatgpt-sales-chatbot) ([Markdown](https://shoplist.co/shopify-apps/rep-ai-chatgpt-sales-chatbot.md)) - [Verifast AI Chatbot & Helpdesk on Shoplist](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for REP AI and Verifast AI Chatbot & Helpdesk are as of Nov 13, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).