--- title: "O: Chat buttons & Contact Form vs Smartarget: Shopify app comparison" description: "Compare O: Chat buttons & Contact Form and Smartarget on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-smartarget" markdown_url: "https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-smartarget.md" data_as_of: "Nov 10, 2026" --- # O: Chat buttons & Contact Form vs Smartarget Shopify app comparison from Shoplist. Store counts as of Nov 10, 2026. ## At a glance - O: Chat buttons & Contact Form is detected on 14× as many Shopify stores as Smartarget: 1,369 vs 101 as of Nov 10, 2026. - On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Smartarget 5.0 from 4 reviews. - Only Smartarget lists a free plan. - O: Chat buttons & Contact Form lists 20 features Smartarget’s listing doesn’t mention, including Analytics, Auto-sync, Chat assignment. ## Adoption | Measure | O: Chat buttons & Contact Form | Smartarget | Ahead | | --- | --- | --- | --- | | Detected stores | 1,369 — as of Nov 10, 2026 | 101 — as of Nov 10, 2026 | O: Chat buttons & Contact Form | | Net store change, 28 days | −16 — estimated | \+4 — estimated | | | Stores added, 28 days | 5 — new and returning | 5 — new and returning | | | Big-brand share | 7% — of stores of known size | Not enough data | | | Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty | | | Top store countries | United States, Philippines, Australia | France, United States, Thailand | | ## Reviews | Measure | O: Chat buttons & Contact Form | Smartarget | Ahead | | --- | --- | --- | --- | | App Store rating | 4.9 ★ | 5.0 ★ | Smartarget | | App Store reviews | 263 | 4 | O: Chat buttons & Contact Form | | New reviews, 28 days | 0 | 0 | Smartarget | | Reviewers a year or more in | Not enough data | Not enough data | | ## Pricing | Measure | O: Chat buttons & Contact Form | Smartarget | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Yes | | | Lowest paid monthly plan | No monthly plan listed | $9/month | | | Longest free trial | Not listed | Not listed | | | Plans listed | Not published | 2 | | ## Listing | Measure | O: Chat buttons & Contact Form | Smartarget | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#22 — in Forms | \#327 — in Chat | | | Shopify App Charts | \#8 in Forms | Not on this week’s charts | | | Built for Shopify | No | No | | | Launched | Jan 20, 2016 | Dec 20, 2023 | | | Languages | 1 — English | 5 — English, French, Arabic | | | Developer | Quote Snap | Smartarget | | ## Listed features - 32 distinct features are listed across these App Store listings; 6 are listed by both. - O: Chat buttons & Contact Form lists 26 of them (81%). Listed only by O: Chat buttons & Contact Form: Analytics, Auto-sync, Chat assignment, Chat flows, Contacts, Custom, Custom CSS, Custom fields, Dashboard, Email responses, Email templates, Embedded forms, Emojis and stickers, Feedback, Font and color, Form limits, History, Orders, Pop-ups, Registrations. - Smartarget lists 12 of them (38%). Listed only by Smartarget: FAQs, Greetings, Live chat, Multi-language, SMS, Social media. ### Coverage by App Store category | Category | O: Chat buttons & Contact Form | Smartarget | | --- | --- | --- | | Chat | 9/15 | 12/15 | | Chat › Automated responses | 0/2 | 2/2 | | Chat › Customization | 9/9 | 6/9 | | Chat › Real-time messaging | 0/4 | 4/4 | | Forms | 17/17 | 0/17 | | Forms › Customization | 5/5 | 0/5 | | Forms › Data management | 6/6 | 0/6 | | Forms › Form types | 6/6 | 0/6 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Facebook Messenger, Whatsapp, Instagram. - Only O: Chat buttons & Contact Form lists: Live chat, Omega. - Only Smartarget lists: Telegram, Viber, Messenger. ## Pricing plans ### O: Chat buttons & Contact Form Free ### Smartarget | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Smartarget Free | Free | Not listed | None listed | | Smartarget Pro | $9/month | Not listed | None listed | ## Frequently asked questions ### Which is more popular, O: Chat buttons & Contact Form or Smartarget? O: Chat buttons & Contact Form is detected on 14× as many Shopify stores as Smartarget: 1,369 vs 101 as of Nov 10, 2026. ### Is O: Chat buttons & Contact Form or Smartarget cheaper? Only Smartarget lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, O: Chat buttons & Contact Form or Smartarget? On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Smartarget 5.0 from 4 reviews. ### What features does each app list that the other doesn’t? O: Chat buttons & Contact Form lists 20 the others don’t mention, such as Analytics, Auto-sync, Chat assignment, Chat flows. Smartarget lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled. ## Links - [O: Chat buttons & Contact Form vs Smartarget on Shoplist](https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-smartarget) - [O: Chat buttons & Contact Form on Shoplist](https://shoplist.co/shopify-apps/omega-messenger-chat-buttons) ([Markdown](https://shoplist.co/shopify-apps/omega-messenger-chat-buttons.md)) - [Smartarget on Shoplist](https://shoplist.co/shopify-apps/smartarget) ([Markdown](https://shoplist.co/shopify-apps/smartarget.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for O: Chat buttons & Contact Form and Smartarget are as of Nov 10, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).