--- title: "O: Chat buttons & Contact Form vs RT: WhatsApp Chat Button: Shopify app comparison" description: "Compare O: Chat buttons & Contact Form and RT: WhatsApp Chat Button on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-rt-social-chat-live-chat" markdown_url: "https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-rt-social-chat-live-chat.md" data_as_of: "Nov 10, 2026" --- # O: Chat buttons & Contact Form vs RT: WhatsApp Chat Button Shopify app comparison from Shoplist. Store counts as of Nov 10, 2026. ## At a glance - RT is detected on 1.9× as many Shopify stores as O: Chat buttons & Contact Form: 2,582 vs 1,369 as of Nov 10, 2026. - On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and RT 4.6 from 248 reviews. - O: Chat buttons & Contact Form lists 22 features RT’s listing doesn’t mention, including Analytics, Auto-sync, Business hours. ## Adoption | Measure | O: Chat buttons & Contact Form | RT | Ahead | | --- | --- | --- | --- | | Detected stores | 1,369 — as of Nov 10, 2026 | 2,582 — as of Nov 10, 2026 | RT | | Net store change, 28 days | −16 — estimated | −28 — estimated | | | Stores added, 28 days | 5 — new and returning | 15 — new and returning | RT | | Big-brand share | 7% — of stores of known size | 14% — of stores of known size | | | Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden | | | Top store countries | United States, Philippines, Australia | Italy, Mexico, India | | ## Reviews | Measure | O: Chat buttons & Contact Form | RT | Ahead | | --- | --- | --- | --- | | App Store rating | 4.9 ★ | 4.6 ★ | O: Chat buttons & Contact Form | | App Store reviews | 263 | 248 | O: Chat buttons & Contact Form | | New reviews, 28 days | 0 | Not enough data | | | Reviewers a year or more in | Not enough data | Not enough data | | ## Pricing | Measure | O: Chat buttons & Contact Form | RT | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Not listed | | | Lowest paid monthly plan | No monthly plan listed | $6.99/month | | | Longest free trial | Not listed | 7 days | | | Plans listed | Not published | 2 | | ## Listing | Measure | O: Chat buttons & Contact Form | RT | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#22 — in Forms | \#74 — in Chat | | | Shopify App Charts | \#8 in Forms | \#10 in Chat | | | Built for Shopify | No | No | | | Launched | Jan 20, 2016 | Aug 12, 2019 | | | Languages | 1 — English | 1 — English | | | Developer | Quote Snap | RoarTheme | | ## Listed features - 27 distinct features are listed across these App Store listings; 4 are listed by both. - O: Chat buttons & Contact Form lists 26 of them (96%). Listed only by O: Chat buttons & Contact Form: Analytics, Auto-sync, Business hours, Chat assignment, Chat flows, Chat window, Contacts, Custom, Custom CSS, Custom fields, Dashboard, Email responses, Email templates, Embedded forms, Emojis and stickers, Feedback, Font and color, Form limits, History, Orders, Pop-ups, Registrations. - RT lists 5 of them (19%). Listed only by RT: Live chat. ### Coverage by App Store category | Category | O: Chat buttons & Contact Form | RT | | --- | --- | --- | | Chat | 9/10 | 5/10 | | Chat › Customization | 9/9 | 4/9 | | Chat › Real-time messaging | 0/1 | 1/1 | | Forms | 17/17 | 0/17 | | Forms › Customization | 5/5 | 0/5 | | Forms › Data management | 6/6 | 0/6 | | Forms › Form types | 6/6 | 0/6 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - No platform appears in every listing. - Only O: Chat buttons & Contact Form lists: Facebook Messenger, Whatsapp, Instagram, Live chat, Omega. - RT lists no integrations. ## Pricing plans ### O: Chat buttons & Contact Form Free ### RT | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Basic | Free to install | Not listed | $25 for Trademark removal | | Premium | $6.99/month | 7-day free trial | Trademark removal | ## Frequently asked questions ### Which is more popular, O: Chat buttons & Contact Form or RT? RT is detected on 1.9× as many Shopify stores as O: Chat buttons & Contact Form: 2,582 vs 1,369 as of Nov 10, 2026. ### Which has better reviews, O: Chat buttons & Contact Form or RT? On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and RT 4.6 from 248 reviews. ### What features does each app list that the other doesn’t? O: Chat buttons & Contact Form lists 22 the others don’t mention, such as Analytics, Auto-sync, Business hours, Chat assignment. RT lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled. ## Links - [O: Chat buttons & Contact Form vs RT: WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/compare/omega-messenger-chat-buttons-vs-rt-social-chat-live-chat) - [O: Chat buttons & Contact Form on Shoplist](https://shoplist.co/shopify-apps/omega-messenger-chat-buttons) ([Markdown](https://shoplist.co/shopify-apps/omega-messenger-chat-buttons.md)) - [RT: WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/rt-social-chat-live-chat) ([Markdown](https://shoplist.co/shopify-apps/rt-social-chat-live-chat.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for O: Chat buttons & Contact Form and RT are as of Nov 10, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).